JonathanSmith
New Pleskian
Hi,
I have created a user with the role "WebMaster" on Plesk.
When the user uses "Forgot your password?", he has 2 choices:
Reset password by Email address or by Username.
By Email address, everything is correct and works.
By Username, the email never arrives. In the Plesk "panel" logs, I see the error message "Password reset request for email '' was denied: account is not registered".
I have redone these tests with several accounts and there is always the same problem.
Thanks for your help
Plesk version : 18.0.49 Update #1
OS version : AlmaLinux release 8.7
I have created a user with the role "WebMaster" on Plesk.
When the user uses "Forgot your password?", he has 2 choices:
Reset password by Email address or by Username.
By Email address, everything is correct and works.
By Username, the email never arrives. In the Plesk "panel" logs, I see the error message "Password reset request for email '' was denied: account is not registered".
I have redone these tests with several accounts and there is always the same problem.
Thanks for your help
Plesk version : 18.0.49 Update #1
OS version : AlmaLinux release 8.7