• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Unable to restore domain

J

JeffT

Guest
I am attempting to restore a domain via backup and am getting this log file. Any help would be appreciated.

<?xml version="1.0"?>
<execution-result status="success"><message code="AssertionFailed" severity="error"><context>plesk::tXmlDocument::tXmlDocument</context><file>.\xml_parse.cpp</file><line>108</line><text>Assertion failed: content.size()</text></message><message code="FailedDomainDeployment" severity="error"><context>plesk::tDomainDeployer::eek:perator ()</context><file>.\domain_deploy.cpp</file><line>381</line><text>Failed deployment of domain domain.org</text><message code="ExecCliGate::GateError" severity="error"><context>plesk::CliExec::makePostRequest</context><file>.\cmd_exec.cpp</file><line>171</line><text>Error during CLI Gate interface usage: couldn't connect to host</text></message></message></execution-result>
 
Judging by the error, this is connenctivity issue:

Error during CLI Gate interface usage: couldn't connect to host

Please clarify how exactly are you trying to restore backup. Do you restore it on the same server, do you use command line utilities or do you use graphic interface?
 
I backup a domain on an 8.1 Plesk.
Take the PSA file and copy it to the 9 Plesk box.
Run the convert utility to convert the PSA into a Plesk 9 backup file.
Go into Plesk and create the domain.
Attempt to run the restore and receive this error.
 
Back
Top