Unable to retrieve a list of available updates

[bugmenot2]

The manual describes here http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-win-installation-guide/
how to set up "Plesk Panel Updater" with the URL: "https://autoinstall.plesk.com"
If I do this the PPP Updater says: "Error: Unable to retrieve a list of available updates: [...] (404) [...] https://autoinstall.plesk.com/[...]/xml.crc [...]"

Is it the false URL? Or how can I fix it?

 

[IgorG]

Are you sure that this URL is accessible and not firewalled somewere?

 

[bugmenot2]

has access

The URL "https://autoinstall.plesk.com/" is accessible. But the URL PPP is trying to access does not exist. It is an URL with numbers an "-" and ends with .xml.crc (see above)

 

[bugmenot2]

Here is the whole error:

Error: Unable to retrieve a list of available updates: Unable to run `pleskautoupdate` utility: System.Exception: Der Remoteserver hat einen Fehler zur�ckgegeben: (404) Nicht gefunden. https://autoinstall.plesk.com/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX.xml.crc
bei PleskUpdater.Updater.check()
bei PleskAutoUpdate.App.Main(String[] args)

 

[IgorG]

Most probably that the system identifies it as virus because of the Antivirus settings. Try to disable antivirus.

 

[bugmenot2]

Deaktivated "DrWebCom" with the Plesk Services Monitor. Have not installed any other Antivirus.
Error still there.

 

[bugmenot2]

Any other ideas?

 

[bugmenot2]

Ok. After getting no answers I decided to test it on a fresh VM with Windows Server 2008 R2 and without any changes on the system or on plesk.
I'm getting the same error...