Resolved Unable to send or receive mail after reboot

[Flavio]

I've upgrade plesk from 12 to Onyx.
When I reboot the server don't send and receive any mail.
Tryng to send and email from webmail I receive and error : "Error Connecting SMTP Server"

It start to work fine only if I open Server Wide Mail Setting, change the parameter "Outgoing mail mode" from "Send from domain IP addresses and use domain names in SMTP greeting" to "Send from the specified IP addresses" and viceversa and apply configuration.
Please, it's urgent, this block the correct function of all server.

Thanks.

 

[Flavio]

Sorry, I forgot to write the server specification:
CentOS 6.8
Mail server: postfix
IMAP/POP3 server: Courier-IMAP

Thanks.

 

[AleksOstapenko]

Hello,

Could you check what errors in your mail logs?
/var/log/maillog
and
/var/log/plesk-roundcube/errors
or
/var/log/psa-horde/psa-horde.log

 

[Flavio]

Hi,

in my server there isn't /var/log/plesk-roundcube/errors and /var/log/psa-horde/psa-horde.log is empty.

Here /var/log/maillog after restart server:

Oct 18 14:28:47 cloudlnx spamd[2139]: logger: removing stderr method
Oct 18 14:28:49 cloudlnx spamd[2142]: spamd: server started on port 783/tcp (running version 3.3.2)
Oct 18 14:28:49 cloudlnx spamd[2142]: spamd: server pid: 2142
Oct 18 14:28:49 cloudlnx spamd[2142]: spamd: server successfully spawned child process, pid 2143
Oct 18 14:28:49 cloudlnx spamd[2142]: spamd: server successfully spawned child process, pid 2144
Oct 18 14:28:49 cloudlnx spamd[2142]: prefork: child states: II
Oct 18 14:28:49 cloudlnx courier-authdaemon: modules="authpsa ", daemons=5
Oct 18 14:28:49 cloudlnx courier-authdaemon: Installing libauthpsa
Oct 18 14:28:49 cloudlnx courier-authdaemon: Installation complete: authpsa

Here I login with Horde
Oct 18 14:29:57 cloudlnx courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 18 14:29:58 cloudlnx courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[44230], protocol=IMAP
Oct 18 14:29:59 cloudlnx courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=24, sent=286, time=1, starttls=1
Oct 18 14:30:00 cloudlnx courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 18 14:30:00 cloudlnx courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[44234], protocol=IMAP
Oct 18 14:30:03 cloudlnx courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=180, sent=863, time=3, starttls=1
Oct 18 14:30:08 cloudlnx courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 18 14:30:08 cloudlnx courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[44400], protocol=IMAP
Oct 18 14:30:11 cloudlnx courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=40, body=0, rcvd=539, sent=25231, time=3, starttls=1
Oct 18 14:30:21 cloudlnx courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 18 14:30:21 cloudlnx courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[44452], protocol=IMAP
Oct 18 14:30:22 cloudlnx courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=78, body=0, rcvd=250, sent=8413, time=1, starttls=1
Oct 18 14:30:25 cloudlnx courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 18 14:30:25 cloudlnx courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[44466], protocol=IMAP
Oct 18 14:30:25 cloudlnx courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=0, body=568, rcvd=205, sent=1946, time=0, starttls=1
Oct 18 14:30:28 cloudlnx courier-imapd: Connection, ip=[::ffff:127.0.0.1]
Oct 18 14:30:28 cloudlnx courier-imapd: LOGIN, [email protected], ip=[::ffff:127.0.0.1], port=[44482], protocol=IMAP
Oct 18 14:30:28 cloudlnx courier-imapd: LOGOUT, [email protected], ip=[::ffff:127.0.0.1], headers=0, body=568, rcvd=141, sent=1449, time=0, starttls=1

Here after save parameter on plesk Mail Server Setting --> Server-Wide Mail Settings
Oct 18 14:32:06 cloudlnx postfix/postfix-script[3963]: warning: not set-gid or not owner+group+world executable: /usr/sbin/postdrop
Oct 18 14:32:06 cloudlnx postfix/postfix-script[3970]: starting the Postfix mail system
Oct 18 14:32:06 cloudlnx postfix/master[3972]: daemon started -- version 2.11.5, configuration /etc/postfix
Oct 18 14:32:07 cloudlnx courier-authdaemon: stopping authdaemond children
Oct 18 14:32:07 cloudlnx courier-authdaemon: modules="authpsa ", daemons=5
Oct 18 14:32:07 cloudlnx courier-authdaemon: Installing libauthpsa
Oct 18 14:32:07 cloudlnx courier-authdaemon: Installation complete: authpsa
Oct 18 14:32:14 cloudlnx postfix/postfix-script[4490]: refreshing the Postfix mail system
Oct 18 14:32:14 cloudlnx postfix/master[3972]: reload -- version 2.11.5, configuration /etc/postfix

It seems that Postfix mail system don't start at boot. It's possible ?

 

[Flavio]

Hi,

It seems that the installation of the upgrade to onyx the postfix service has been set as "Start at boot = no".
I've set it at start at boot and now it work correctly.