Unable to update plesk to anything over 8.1

[RageLink]

Hello

I am unable to update my plesk boxes... Here is what I have

2 Virtuozzo HW Nodes

(HW Node 1)
VE1
RHEL 3 template
PLESK CMAIL SERVER
PLESK 8.1

(HW NODE 2)
VE 1
RHEL 3 Template
PLESK EXPAND 2.2 (recently upgraded)
PLESK 8.1

VE 2
RHEL 4 Template
PLESK 8.1


I am getting this error from VE1 in HWNODE2..... I used to have the problem that I could not update to 8.2 because of EXPAND inside Virtuozzo... I dont know if this is still the case.. KB doesnt have much... Even though I pay for support, i havent recieved a decent answer (other than being referred to the KB which is where i search beforehand anyways)... i would love some input from anyone who has an idea of what I could do (PS... I keep up with SUS so it shouldnt be a problem)

Thanks
Leo

Autoinstaller 3.3.0 (build at 2007-12-15 17:42 svn rev. 92085) started at (timezone CST) Thu Mar 27 15:48:05 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_3_0 [email protected] --install-component=psa-autoinstaller --no-daemon

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=RedHat version=el3 arch=i686 environment=vz
Final opsys (with overriding) is: os_name=Linux os_vendor=RedHat version=el3 arch=i686 environment=vz
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 11%..100% done.
Downloading the file sitebuilder.inf3: 51%..100% done.
Downloading the file sso.inf3: 22%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
readSystemPackagesBrief: execute rpm -qa --queryformat 'F:system_installed_brief_%{NAME}-%{VERSION}-%{RELEASE}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\nX:\n'
release PLESK_8_1_1 is actual
release PLESK_8_2_0 is actual
release PLESK_8_2_1 is actual
release PLESK_8_3_0 is actual
release SB_4_2_0 is actual
release SB_4_1_0 is actual
release SB_3_0_0 is actual
release SB_3_0_1 is actual
release SB_3_0_2 is actual
release SB_4_0_0 is actual
release SSO_2_0 is actual
Select best build of PLESK_8_3_0 for current OS
First fit build is current best: PSA_8.3.0/plesk-8.3.0-rhel3-i386.inf3
Select best build: finally choised PSA_8.3.0/plesk-8.3.0-rhel3-i386.inf3
Downloading the file PSA_8.3.0/plesk-8.3.0-rhel3-i386.inf3: 18%..100% done.
Virtuozzo was detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: open: No such device or address
repository: Get brief packages info for all sources
Detecting installed product components.
Component base: mode upgrade, installed=1174563913, available=1201794346
Component psa-autoinstaller: mode upgrade, installed=1197719458, available=1201838613
Component php4: mode upgrade, installed=1164821552, available=1197990277
Component postgresql: mode upgrade, installed=1148334975, available=1177451378
Component vault: mode install, installed=0, available=1197611869
Component docs: mode upgrade, installed=1174563960, available=1197990175
Component ppwse: mode upgrade, installed=1174563985, available=1197990200
Component api: mode upgrade, installed=1175673737, available=1201794297
Component pmm: mode upgrade, installed=1175673726, available=1201794315
Component sb-publish: mode install, installed=0, available=1160553046
Component sbm: mode install, installed=0, available=1197992261
Component cf-support: mode upgrade, installed=1174564008, available=1197990223
Component miva: mode install, installed=0, available=1197990229
Component mod-bw: mode install, installed=0, available=1194430112
Component asp: mode upgrade, installed=1174564001, available=1197990271
Component java: mode upgrade, installed=1174563854, available=1198083144
Component mod_python: mode up2date, installed=1107266236, available=1107266236
Component ruby: mode upgrade, installed=1174564011, available=1197990226
Component fcgi: mode up2date, installed=1160390032, available=1160390032
Component psa-firewall: mode upgrade, installed=1174563849, available=1197989993
Component psa-vpn: mode upgrade, installed=1174563954, available=1197990167
Component psa-fileserver: mode upgrade, installed=1174563838, available=1197989974
Component sshterm: mode upgrade, installed=1174563784, available=1197989880
Component watchdog: mode upgrade, installed=1174563992, available=1201794339
Component cs-gs: mode upgrade, installed=1174563846, available=1197989987
Component battlefield: mode upgrade, installed=1174563974, available=1197990189
Component bf2: mode upgrade, installed=1174564007, available=1197990221
Component mailman: mode upgrade, installed=1174564003, available=1197990218
Component kav: mode install, installed=0, available=1197990238
Component drweb: mode upgrade, installed=1174563818, available=1197989937
Component spamassassin: mode upgrade, installed=1174563860, available=1197990272
Component rblsmtpd: mode upgrade, installed=1174563856, available=1197990005
Component backup-vz: mode upgrade, installed=1175673731, available=1201794305
Component de-DE-locale: mode install, installed=0, available=1197985473
Component ja-JP-locale: mode install, installed=0, available=1197985485
Component es-ES-locale: mode upgrade, installed=1174825705, available=1197985476
Component ru-RU-locale: mode install, installed=0, available=1197985488
Component fr-FR-locale: mode install, installed=0, available=1197985479
Component it-IT-locale: mode install, installed=0, available=1197985482
Component zh-CN-locale: mode install, installed=0, available=1197985491
Component zh-TW-locale: mode install, installed=0, available=1197985494
No keyupdate need for component base from version 8.1.1-rhel3.build81070322.16 to '8.0'
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
execute command for generate rpm cache in /tmp:
rpm -qa --queryformat 'F:system_installed_%{NAME}-%{VERSION}-%{RELEASE}.%{ARCH}.rpm\nN:%{NAME}\nE:%{EPOCH}\nV:%{VERSION}\nL:%{RELEASE}\nA:%{ARCH}\nf:%{INSTALLTIME}\nB:%{BUILDTIME}\n[R:%{REQUIRENAME} %{REQUIREFLAGS:depflags} %{REQUIREVERSION}\n][P:%{PROVIDENAME} %{PROVIDEFLAGS:depflags} %{PROVIDEVERSION}\n][P:%{FILENAMES}\nm:%{FILEMODES}\n5:%{FILEMD5S}%{FILELINKTOS}\n][C:%{CONFLICTNAME} %{CONFLICTFLAGS:depflags} %{CONFLICTVERSION}\n][O:%{OBSOLETENAME} %{OBSOLETEFLAGS:depflags} %{OBSOLETEVERSION}\n]X:\n' > /tmp/autoinstaller_system_packages.cache
read cache file
Downloading the file PSA_8.3.0/dist-rpm-RedHat-el3-i386/build-8.3.0-rhel3-i386.hdr.gz: 100% done.
Downloading the file PSA_8.3.0/update-rpm-RedHat-el3-i386/update-8.3.0-rhel3-i386.hdr.gz: 100% done.
Downloading the file PSA_8.3.0/thirdparty-rpm-RedHat-el3-i386/thirdparty-8.3.0-rhel3-i386.hdr.gz: 100% done.
Determining the packages that need to be installed.

Getting packages to installation list:
Get packages to installation from selected component base
Get packages to installation from selected component psa-autoinstaller
A dependency problem is found: required package sw-boost-1.32.0-1.i386 conflicts with boost-1.32.0-3.i386. No upgrade or obsolete solution was found for boost. Try to add boost to removable list.Problem occured during searching conflicts for package sw-boost-1.32.0-1.i386ERROR: Unable to proceed with the installation until the package boost-1.32.0-3.i386 is removed from the system.
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.

 

[Amin Taheri]

Unable to proceed with the installation until the package boost-1.32.0-3.i386 is removed from the system.

rpm -e boost

 

[RageLink]

wont this break something?

 

[Amin Taheri]

For me the only thing that needs boost is psa-8.3.0

Which if you dont have, should break psa.

When you try and remove it, it will tell you if anything depends on it.

do
rpm -e boost boost-devel

Then install PSA 8.3 and it will then re-install boost as needed.

 

[RageLink]

[root@server1 root]# rpm -e boost boost-devel
error: package boost-devel is not installed
error: Failed dependencies:
boost >= 1.32.0-3 is needed by (installed) expand-2.1.0-68_psa8.1
boost >= 1.32.0-3 is needed by (installed) expand-2.2.2-20

I guess as long as I have Expand running I cant upgrade to 8.3?


BTW Thanks for the responses... (how rude of me not to do this earlier)

-Leo

 

[Amin Taheri]

lol

i dont know what expand is, but if you can live with out it, remove it as well then install 8.3 and then reinstall expand if you still want it.

 

[RageLink]

cant live without it... Expand is an "extention" to plesk it allows for certain services to be centralized in one specialized server. (IE CMAIL or centralized mail) or centralized DNSs and/or databases... Ideally you roll out one of these babies and you could split your infrastructure pretty decently... Should work well in theory... practice not so much... I am not too happy with the way SWSoft's sales agent worked me during presale into a $3000 licensing contract...

 

[Amin Taheri]

Oh I see - coincidentally I was just looking at the psa expand documentation and giong through the demo so that I can see what it is all about - looks good, except I dont think it can do what I want, I want it to be able to load balance servers so that client accounts exist on both servers, domains on both servers, mirror vhosts directories, etc. Do you know if it can do that?

For the ugprade, you may want to contact your sales rep or file a bug report to get upgraded.

 

[RageLink]

nope... expand works on the concept of syncronization.. you have for example (if you pay for the license) a centralized mail.. so you can have several plesk servers connecting and using only 1 mail server...

I tried to use load balancing (similar to what you want) with plesk 5 some 6 years ago.. granted the technology has improve substantially since then... there is no way to do it at a reasonable cost unless you do the implementation yourself.

expand I fear is something you want to have when you can afford to have like 3 dedicated DNS servers some 3-4 mail servers and some 5 app server and some 2 database servers... and you want one single point of administration for everything in that case you want expand.

I am pro-do it yourself in hosting cases... the only problem is that you cannot delegate administration to your clients unless you develop your own admin panel. If your clients are willing to forego any administration I would def recommend to do it the hard way..
its more efficient.

-Leo