• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Update failed

Gracjan1

New Pleskian
Automatic Plesk update failed:
Error message:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
Pobieranie plikĂłw products.inf3: Error: server response timeout, retry...
Error: server response timeout, retry...
Error: server response timeout, retry...
Pobieranie plikĂłw versions.inf3: Error: server response timeout, retry...
Error: server response timeout, retry...
Error: server response timeout, retry...

ERROR: Nie udaĹ?o siÄ? odczytaÄ? informacji o produkcie z pliku : Can't process products.inf3: Nie udaĹ?o siÄ? pobraÄ? pakietu ftp://parallels.mirrors.ovh.net/parallels/products.inf3:
server response timeout

Can't process versions.inf3: Nie udaĹ?o siÄ? pobraÄ? pakietu ftp://parallels.mirrors.ovh.net/parallels/versions.inf3:
server response timeout


Nie wszystkie pakiety zostaĹ?y zainstalowane.
RozwiÄ?Ĺź ten problem i sprĂłbuj ponownie zainstalowaÄ? pakiety.
JeĹ?li nie moĹźesz rozwiÄ?zaÄ? problemu samodzielnie, skontaktuj siÄ? z obsĹ?ugÄ? technicznÄ? po pomoc.



-----------------
How can I fix it?
 
Hi Gracjan1,

Please contact your service provider OVH in this case, because the error is caused by their mirror.

If you would like to solve the issue without them, then you may use the Plesk autoinstaller over the command line and use the additional string "--add-source". Please read more about it and as well, HOW the additional string is used, by typing "/usr/local/psa/admin/bin/autoinstaller --help".
 
Back
Top