• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Update failed

Gracjan1

New Pleskian
Automatic Plesk update failed:
Error message:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
Pobieranie plikĂłw products.inf3: Error: server response timeout, retry...
Error: server response timeout, retry...
Error: server response timeout, retry...
Pobieranie plikĂłw versions.inf3: Error: server response timeout, retry...
Error: server response timeout, retry...
Error: server response timeout, retry...

ERROR: Nie udaĹ?o siÄ? odczytaÄ? informacji o produkcie z pliku : Can't process products.inf3: Nie udaĹ?o siÄ? pobraÄ? pakietu ftp://parallels.mirrors.ovh.net/parallels/products.inf3:
server response timeout

Can't process versions.inf3: Nie udaĹ?o siÄ? pobraÄ? pakietu ftp://parallels.mirrors.ovh.net/parallels/versions.inf3:
server response timeout


Nie wszystkie pakiety zostaĹ?y zainstalowane.
RozwiÄ?Ĺź ten problem i sprĂłbuj ponownie zainstalowaÄ? pakiety.
JeĹ?li nie moĹźesz rozwiÄ?zaÄ? problemu samodzielnie, skontaktuj siÄ? z obsĹ?ugÄ? technicznÄ? po pomoc.



-----------------
How can I fix it?
 
Hi Gracjan1,

Please contact your service provider OVH in this case, because the error is caused by their mirror.

If you would like to solve the issue without them, then you may use the Plesk autoinstaller over the command line and use the additional string "--add-source". Please read more about it and as well, HOW the additional string is used, by typing "/usr/local/psa/admin/bin/autoinstaller --help".
 
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