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Issue Update fails

richardproctor

New Pleskian
Hi,

One of my (4) Plesk servers failed an update two days ago, and also failed again last night.

Extracts Logs from first day follows (2nd day is similar): (Could not attach)

Richard


er-18.0.55-deball-all.inf3: 100% was finished.
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Reading package lists...
E: Could not get lock /var/lib/apt/lists/lock. It is held by process 129046 (apt-get)
E: Unable to lock directory /var/lib/apt/lists/
Warning: there are errors in 'apt-get update'
Detecting installed product components.
Synchronizing the Debian APT package index files...
Reading package lists...
E: Could not get lock /var/lib/apt/lists/lock. It is held by process 129046 (apt-get)
E: Unable to lock directory /var/lib/apt/lists/
Warning: there are errors in 'apt-get update'
Retrieving information about the installed license key...
Launching component and product checkers...
Downloading file pool/PSA_18.0.53_12045/examiners/repository_check.sh: 0%
Downloading file pool/PSA_18.0.53_12045/examiners/repository_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.53_12045/examiners/disk_space_check.sh: 0%
Downloading file pool/PSA_18.0.53_12045/examiners/disk_space_check.sh: 100% was finished.
Downloading file pool/PSA_18.0.53_12045/examiners/sh_cmd.sh: 0%
Downloading file pool/PSA_18.0.53_12045/examiners/sh_cmd.sh: 100% was finished.
Checking whether the package dependencies are resolved.
Reading package lists...
Building dependency tree...
Reading state information...
Package plesk-php80 is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

Package plesk-php80-fpm is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

[[ Lots and lots of similar messages followed ]]

E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-bcmath' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-cli' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-dba' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-enchant' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-fpm' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-gd' was not found
E: Version '3.7.0-ubuntu.22.04.240122.0602' for 'plesk-php82-imagick' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-imap' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-intl' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-ldap' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-mbstring' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-mysql' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-odbc' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-opcache' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-pdo' was not found
E: Version '1.10.14-ubuntu.22.04.240122.0602' for 'plesk-php82-pear' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-pgsql' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-process' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-pspell' was not found
E: Version '6.0.2-ubuntu.22.04.240122.0602' for 'plesk-php82-redis' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-snmp' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-soap' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-sodium' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-tidy' was not found
E: Version '3.3.1-ubuntu.22.04.240122.0602' for 'plesk-php82-xdebug' was not found
E: Version '8.2.15-ubuntu.22.04.240122.0602' for 'plesk-php82-xml' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-bcmath' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-cli' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-dba' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-enchant' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-fpm' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-gd' was not found
E: Version '3.7.0-ubuntu.22.04.231228.1347' for 'plesk-php81-imagick' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-imap' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-intl' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-ldap' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-mbstring' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-mysql' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-odbc' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-opcache' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-pdo' was not found
E: Version '1.10.13-ubuntu.22.04.231228.1347' for 'plesk-php81-pear' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-pgsql' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-process' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-pspell' was not found
E: Version '6.0.2-ubuntu.22.04.231228.1347' for 'plesk-php81-redis' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-snmp' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-soap' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-sodium' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-tidy' was not found
E: Version '3.2.2-ubuntu.22.04.231228.1347' for 'plesk-php81-xdebug' was not found
E: Version '8.1.27-ubuntu.22.04.231228.1347' for 'plesk-php81-xml' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-bcmath' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-cli' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-dba' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-enchant' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-fpm' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-gd' was not found
E: Version '3.7.0-ubuntu.22.04.231124.0933' for 'plesk-php80-imagick' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-imap' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-intl' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-ldap' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-mbstring' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-mysql' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-odbc' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-opcache' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-pdo' was not found
E: Version '1.10.13-ubuntu.22.04.231124.0933' for 'plesk-php80-pear' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-pgsql' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-process' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-pspell' was not found
E: Version '6.0.2-ubuntu.22.04.231124.0933' for 'plesk-php80-redis' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-snmp' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-soap' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-sodium' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-tidy' was not found
E: Version '3.2.2-ubuntu.22.04.231124.0933' for 'plesk-php80-xdebug' was not found
E: Version '8.0.30-ubuntu.22.04.231124.0933' for 'plesk-php80-xml' was not found



Installation will not continue

ERROR: The 'apt' utility failed to install the required packages.
Not all packages were installed.
Visit https://support.plesk.com/ to search for a solution.
 
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