Update Plesk 10.3.1 -> 10.4.4 - Update page not loading

[DeepInside]

Hi,

After the update of my Debian 6 Plesk 10.3.1 to 10.4.4 I have the problem that I can't connect to the update page.

The error I got is "connection refused" or "no content loaded" (Chrome).

If I try netstat during the connection process it said that i am "connected", then after a few seconds "TIME_WAIT".

What package during the update process could be the problem? Firewall? I added the port forwardings in the plesk firewall but without any luck.

Thank you for your help and greetings!

 

[IgorG]

Make sure that you have not firewalled 8447 autoinstaller port.

 

[MarcSerra]

try to kill the autoinstaller...

# netstat -atpun | grep 8447
tcp 0 0 :::8447 :::* LISTEN 9183/autoinstaller

# kill 9183

that worked for me.