Upgrade components => Yum error

[regisg]

Hello,

Impossible for me to update components on plesk 11.5.30 :
(Parallels Presence Builder, PHP5.3 support...)

=> The Yum utility failed to install the required packages.

Please help ;-)

Thanks a lot.

 

[IgorG]

Any additional related error messages from autoinstaller log?

 

[regisg]

This is part of the autoinstaller log.
I am not sure but i don't see any additional related error message...
Thanks.

Parallels Installer 3.15.15 (built on 2013-08-14 09:46 svn rev. 324060) started at (timezone CET) Tue Nov 5 21:44:55 2013
Command line arguments: /usr/local/psa/admin/bin/autoinstaller

SourceUrl: original source url is http://autoinstall.plesk.com/
SourceUrl: fixed url is http://autoinstall.plesk.com/
Try to find rcfile...
Autoinstaller rcfile not found.
Read component settings from /root/.autoinstaller/options.ini
Debug mode is switched on: All output will be written to the log file.

(...)

Traceback (most recent call last):
File "/usr/local/psa/bin/yum_install", line 224, in ?
main()
File "/usr/local/psa/bin/yum_install", line 210, in main
inst, rem = installer.resolve(to_install, opts.remove, opts.tries)
File "/usr/local/psa/bin/yum_install", line 144, in resolve
raise Exception("Failed to solve dependencies:\n" + '\n'.join(msgs))
Exception: Failed to solve dependencies:
Missing Dependency: php53-common = 5.3.3-13.el5_8 is needed by package php53-imap-5.3.3-13.el5_8.x86_64 (installed)
Missing Dependency: php53-common = 5.3.3-13.el5_8 is needed by package php53-xml-5.3.3-13.el5_8.x86_64 (installed)
fileops::exists: /var/parallels/feedback-disabled - yes
fileops::exists: /var/parallels/feedback-disabled - yes
MicroUpdateManager::~MicroUpdateManager entry
MUInstalledDB::flush entry
ProductsProgress::~ProductsProgress(): this=0x338bad0
FileFetcher: get file (~empty)/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3
fileops::create_directory(/root/parallels/PSA_11.5.30)
fileops::exists: /root/parallels/PSA_11.5.30 - yes
CurlDownloader: save url 'http://autoinstall.plesk.com/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3' to file '/root/parallels/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3.tmp'
fileops::exists: /root/parallels/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3 - yes
fileops::remove(/root/parallels/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3)
fileops::rename(/root/parallels/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3.tmp, /root/parallels/PSA_11.5.30/plesk-11.5.30-cos5-x86_64.inf3)
FileFetcher: get file (~empty)/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3
fileops::create_directory(/root/parallels/SITEBUILDER_11.5.8)
fileops::exists: /root/parallels/SITEBUILDER_11.5.8 - yes
CurlDownloader: save url 'http://autoinstall.plesk.com/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3' to file '/root/parallels/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3.tmp'
fileops::exists: /root/parallels/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3 - yes
fileops::remove(/root/parallels/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3)
fileops::rename(/root/parallels/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3.tmp, /root/parallels/SITEBUILDER_11.5.8/sitebuilder-11.5.8-rhall-all.inf3)
FileFetcher: get file (~empty)/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3
fileops::create_directory(/root/parallels/BILLING_11.5.30)
fileops::exists: /root/parallels/BILLING_11.5.30 - yes
CurlDownloader: save url 'http://autoinstall.plesk.com/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3' to file '/root/parallels/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3.tmp'
fileops::exists: /root/parallels/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3 - yes
fileops::remove(/root/parallels/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3)
fileops::rename(/root/parallels/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3.tmp, /root/parallels/BILLING_11.5.30/billing-11.5.30-rhall-all.inf3)
FileFetcher: get file (~empty)/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3
fileops::create_directory(/root/parallels/MYSQL_5.5)
fileops::exists: /root/parallels/MYSQL_5.5 - yes
CurlDownloader: save url 'http://autoinstall.plesk.com/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3' to file '/root/parallels/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3.tmp'
fileops::exists: /root/parallels/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3 - yes
fileops::remove(/root/parallels/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3)
fileops::rename(/root/parallels/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3.tmp, /root/parallels/MYSQL_5.5/mysql-5.5-rhel5-x86_64.inf3)
FileFetcher: get file (~empty)/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3
fileops::create_directory(/root/parallels/APACHE_2.2.24)
fileops::exists: /root/parallels/APACHE_2.2.24 - yes
CurlDownloader: save url 'http://autoinstall.plesk.com/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3' to file '/root/parallels/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3.tmp'
fileops::exists: /root/parallels/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3 - yes
fileops::remove(/root/parallels/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3)
fileops::rename(/root/parallels/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3.tmp, /root/parallels/APACHE_2.2.24/apache-2.2.24-rh5-x86_64.inf3)
FileFetcher: get file (~empty)/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3
fileops::create_directory(/root/parallels/NGINX_1.5.0)
fileops::exists: /root/parallels/NGINX_1.5.0 - yes
CurlDownloader: save url 'http://autoinstall.plesk.com/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3' to file '/root/parallels/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3.tmp'
fileops::exists: /root/parallels/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3 - yes
fileops::remove(/root/parallels/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3)
fileops::rename(/root/parallels/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3.tmp, /root/parallels/NGINX_1.5.0/nginx-1.5.0-cos5-x86_64.inf3)
fileops::remove(/etc/yum.repos.d/autoinstaller-sources.repo)
fileops::exists: /root/.autoinstaller - yes
ParamManager:aramFileSaver::~ParamFileSaver: nothing to dump
DEBUG: ~AiRadioGroup: phpgroup (0x337b2d0)
DEBUG: ~AiRadioGroup: webservers (0x3382250)
DEBUG: ~AiRadioGroup: mailservers (0x337cc10)
DEBUG: ~AiRadioGroup: mysqlgroup (0x3317f30)
fileops::exists: /usr/bin/getenforce - no
fileops::exists: /usr/sbin/getenforce - yes
Impl: /usr/sbin/getenforce
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
Exit with error

 

[InderS]

Hello,

Please try to disable SELinux on your server and try again

 

[regisg]

SELinux is already disabled...

[root@server ~]# selinuxenabled && echo enabled || echo disabled
disabled

 

[Dave W]

What repositories are enabled?

We have found that if the epel repo is enabled that it can cause the updates to fail.

 

[regisg]

There is only "yum.repos.d" with only CentOS-Base.repo inside.
But if i remove this repo, i can't update Plesk :
Error : "There are no enabled Yum repositories. Installation is not possible."

In addition, here are 2 .conf files that may be involved :

yum.conf :

[main]
cachedir=/var/cache/yum
keepcache=0
debuglevel=2
logfile=/var/log/yum.log
distroverpkg=redhat-release
tolerant=1
exactarch=1
obsoletes=1
gpgcheck=1
plugins=1

# Note: yum-RHN-plugin doesn't honor this.
metadata_expire=1h

# Default.
# installonly_limit = 3

# PUT YOUR REPOS HERE OR IN separate files named file.repo
# in /etc/yum.repos.d/

/etc/yum/pluginconf.d/fastestmirror.conf :

[main]
enabled=1
verbose=0
socket_timeout=3
hostfilepath=/var/cache/yum/timedhosts.txt
maxhostfileage=10
maxthreads=15
#exclude=.gov, facebook

 

[InderS]

Please check : http://forum.parallels.com/showthread.php?283405-Yum-utility-failed-to-install-the-required-packages

 

[regisg]

Problem resolved, thanks a lot !

Solution was indeed :

yum clean all
rpmdb --rebuilddb
yum update
cd /etc/yum.repos.d/

rm -rf CentOS-Base.repo
mv CentOS-Base.repo.rpmnew CentOS-Base.repo