• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Upgrade email user on a domain/subscription to a customer/subscriber/admin

W

warren1025

Guest
How do I upgrade an email user on a given domain/subscription to a customer/subscriber/admin for that domain/subscription? When I try to create the customer/subscriber/admin, I am not allowed to use that person's email address because it is already in use. If I delete that email address, I still am not allowed to use that email address because it is reported that the email user is already in use although it is no longer visible as an email address of that domain. The given email address was a result of migrating the given domain from 9.x into 10.x, and the domain admin status of the email account holder was lost in the migration.
 
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