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Upgrade error

Discussion in 'Plesk 11.x for Linux' started by NicolaR, Jun 21, 2012.

  1. NicolaR

    NicolaR New Pleskian

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    Hello
    First of all sorry for my bad english
    Today I launched the upgrade process via web gui
    After the upgrade I can't login t my control panel...
    Below you can find an extract from the plesk log... any help will be appreciated :)
    Nicola


    Errors were encountered while processing:
    /var/cache/apt/archives/libarchive1_2.8.4.forreal-1+squeeze2_amd64.deb
    E: Sub-process /usr/bin/dpkg returned an error code (1)
    ~emptyExecute command /opt/psa/admin/bin/send-error-report install
    Error: An error occurred on attempt to install packages.
    Attention! Your software might be inoperable.
    Please, contact product technical support.
     
  2. abdi

    abdi Platinum Pleskian

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    Upgrade with SHELL

    I recommend using the SHELL autoinstaller. Just before the error comes up or before the installation dies, you will see what package it tries to install. With that you can have a clearer picture of what exactly is happening, than those generic errors.

    From your shell, just run

    /usr/local/psa/admin/sbin/autoinstaller

    and follow the instructions
     
  3. maumar

    maumar New Pleskian

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    I was in the exact situation, upgrade debian squeeze from 10.0.4 to 11.0.9

    To get rid of that issue after many hours of gooogle search:

    Code:
    dpkg -r libarchive
    dpkg -i /var/cache/apt/archives/libarchive1_2.8.4.forreal-1+squeeze2_amd64.deb
    
    and you, Nicola?
     
  4. abdi

    abdi Platinum Pleskian

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    Nicola, did you resolve your upgrade problem? If Yes, how did you do it? Your solution could help the next person facing that problem ...
     
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