Upgrade error

[NicolaR]

Hello
First of all sorry for my bad english
Today I launched the upgrade process via web gui
After the upgrade I can't login t my control panel...
Below you can find an extract from the plesk log... any help will be appreciated
Nicola


Errors were encountered while processing:
/var/cache/apt/archives/libarchive1_2.8.4.forreal-1+squeeze2_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
~emptyExecute command /opt/psa/admin/bin/send-error-report install
Error: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

 

[abdi]

Upgrade with SHELL

I recommend using the SHELL autoinstaller. Just before the error comes up or before the installation dies, you will see what package it tries to install. With that you can have a clearer picture of what exactly is happening, than those generic errors.

From your shell, just run

/usr/local/psa/admin/sbin/autoinstaller

and follow the instructions

 

[maumar]

I was in the exact situation, upgrade debian squeeze from 10.0.4 to 11.0.9

To get rid of that issue after many hours of gooogle search:

dpkg -r libarchive
dpkg -i /var/cache/apt/archives/libarchive1_2.8.4.forreal-1+squeeze2_amd64.deb

and you, Nicola?

 

[abdi]

Nicola, did you resolve your upgrade problem? If Yes, how did you do it? Your solution could help the next person facing that problem ...