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upgrade failed Parallels Plesk Panel 9.5.3 to Parallels Plesk Panel 10.0.1 or 10.0.0

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by LucaF, Nov 5, 2010.

  1. LucaF

    LucaF Guest

    0
     
    Hi
    when i tried to upgrade by plesk panel to new version 10.0.0.1 i receive this error:

    ERROR: PleskFatalException

    AutoInstallerManager::get_install_tree() failed: AutoInstallerManager::fetch_install_tree() failed: AutoInstallerComponent, linked by AutoInstallerDependency, not found.

    0: common_func.php3:146
    psaerror(string 'AutoInstallerManager::get_install_tree() failed: AutoInstallerManager::fetch_install_tree() failed: AutoInstallerComponent, linked by AutoInstallerDependency, not found.')
    1: autoinstaller_install.php:35


    can you help me to solve this?
    thanks in advanced
    Luca
     
  2. LucaF

    LucaF Guest

    0
     
    for more information about the server:

    [root@.... ~]# lsb_release -a
    LSB Version: :core-3.0-ia32:core-3.0-noarch:graphics-3.0-ia32:graphics-3.0-noarch
    Distributor ID: CentOS
    Description: CentOS release 4.4 (Final)
    Release: 4.4
    Codename: Final

    psa-autoinstaller 3.6.0-100413.11

    the only manual update i did was the installation of php 5.2.10-1.el4.remi
     
  3. ugr|dual

    ugr|dual New Pleskian

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    select 10.1 for the upgrade und disable all components that can be disabled. worked for me to run through.

    you could also use commandline aptitude and do a dist-upgrade if you have plesk in your respositories.
     
  4. LucaF

    LucaF Guest

    0
     
    ok it worked!
    the problem now is that wehn i try to open any domain on my server i'm redirtected on site builder login....
    someone know why????
     
  5. ugr|dual

    ugr|dual New Pleskian

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    did you install all the other updates later?

    from my experience (today) you have to work through all sections of plesk 10.

    i had a mess with IP addresses, certificates, some other updates... it took some time to get everything in place again.
     
  6. LucaF

    LucaF Guest

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    all updates are installed.... i think the problem is in business manager....
     
  7. ugr|dual

    ugr|dual New Pleskian

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    you can get rid of it with aptitude purge plesk-billing.

    and with phpmyadmin you can also delete the billing database(s).

    i notice an error with billing too. it says on install that single sign login can not be configured for it. it ran through on the third try or so, when everything else was OK.
     
  8. LucaF

    LucaF Guest

    0
     
    Solved!
    just rebuilding Rebuild Plesk’s Apache Configuration Files with:
    /usr/local/psa/admin/bin/websrvmng -v -a

    hope this experience will be useful to other people!
     
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