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Upgrade from 10.2 to 10.3 fails

LaurentR2D2

Plesk Certified Professional
Plesk Certified Professional
Hello,

Upgrade to 10.2 to 10.3 fails with this message :

Installation started in background
Checking whether the package dependencies are resolved.
E: Broken packages
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
plesk-mail-qc-driver: Conflicts: psa-mail-driver
psa-mail-qc-driver: Conflicts: psa-mail-driver

---------------------- `apt-get` output ---X---
Collecting error details into log file...

My server :

OS Linux 2.6.32-bpo.4-amd64
Version du Panel 10.2.0
Debian Lenny

Thank you
 
The problem in that you have tried to switch MTA during upgrade from Qmail to Postfix or vice versa. We strongly do not recommend it. You can safely switch it after upgrade.
 
Ok. Try to perform upgrade by running /usr/local/psa/admin/sbin/autoinstaller utility.
 
Ok. Try to perform upgrade by running /usr/local/psa/admin/sbin/autoinstaller utility.

I get the same error message :

Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
plesk-mail-qc-driver: Conflicts: psa-mail-driver
psa-mail-qc-driver: Conflicts: psa-mail-driver
 
Run

dpkg --remove psa-mail-pc-driver

and then /usr/local/psa/admin/sbin/autoinstaller again.
 
Run

dpkg --remove psa-mail-pc-driver

and then /usr/local/psa/admin/sbin/autoinstaller again.

IT says it can't remove a package which is not installed. I've tried also with psa-mail-qc-driver, plesk-mail-pc-driver and I get the same message.
 
Error:

plesk-mail-qc-driver: Conflicts: psa-mail-driver
psa-mail-qc-driver: Conflicts: psa-mail-driver

Something from this should be installed mandatory. Conflict with what if it is not installed?
 
Error:



Something from this should be installed mandatory. Conflict with what if it is not installed?

I've tried to installed plesk-mail-qc-driver, and it went fine. I've done the upgrade after and now when I try to connect to Plesk I get this :

ERROR: PleskFatalException
Niveau sup.
Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /opt/psa/admin/bin/packagemng

When I try to look via ssh, I have this :

# /opt/psa/admin/bin/packagemng
# ls -alh /opt/psa/admin/bin/packagemng
lrwxrwxrwx 1 root root 15 jui 18 13:08 /opt/psa/admin/bin/packagemng -> ../sbin/wrapper
 
I've tried to installed plesk-mail-qc-driver, and it went fine. I've done the upgrade after and now when I try to connect to Plesk I get this :

ERROR: PleskFatalException
Niveau sup.
Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /opt/psa/admin/bin/packagemng

When I try to look via ssh, I have this :

# /opt/psa/admin/bin/packagemng
# ls -alh /opt/psa/admin/bin/packagemng
lrwxrwxrwx 1 root root 15 jui 18 13:08 /opt/psa/admin/bin/packagemng -> ../sbin/wrapper

I've just checked again. packagemng exists. /sbin/wrapper does'nt exists.
 
I've just checked again. packagemng exists. /sbin/wrapper does'nt exists.

My mistake, it was :

# ls -alh /opt/psa/admin/sbin/wrapper
-r-s--x--- 1 root root 20K jun 29 13:51 /opt/psa/admin/sbin/wrapper

I've just made a "chmod +x" as mentionned on a previous thread of the forum, and it works now. Plesk update seems to have problems with permissions :)

# chmod +x /opt/psa/admin/sbin/wrapper
# ls -alh /opt/psa/admin/sbin/wrapper
-r-s--x--x 1 root root 20K jun 29 13:51 /opt/psa/admin/sbin/wrapper
 
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