Upgrade to 9.2.1 & no longer getting internal emails

[Eric Johnson]

I upgraded from 9.0.2 to 9.2.1 last night and i am still struggling to fix this problem. Emails sent from one address under a domain to another address on that same domain are not delivered nor bounced. However, if the email has an attachment it is delivered. Emails sent from one domain to another domain on this server work fine as do emails sent to domains not on this server.

I've turn off all spam protection and deleted/modified SPF records to see if that was it. Any ideas?

 

[xt881m]

Postfix or Qmail?

 

[Eric Johnson]

sorry. Qmail.

 

[Schaeppa]

same Problem!

 

[Nataliya Zagr]

Hello,

Please, check the maillog when sending the message:

# tail -f /var/log/maillog

Are there any errors/warnings?

 

[Eric Johnson]

the maillog is empty. no trace of the email in the mail queue either. I've been doing more testing. Some internal emails are getting through. For example, in some cases, [email protected] can send an email to [email protected], but not the reverse. No bounces or any record of the email anywhere as far as I can tell. thanks.

 

[xt881m]

How about in the maillog at /usr/local/psa/var/log/maillog any errors?

 

[Eric Johnson]

now we're getting somewhere. Here the error that is generate by my test emails. I changed the domain name in this message.

May 12 10:19:12 webdesigncharlotte qmail-queue[5824]: scan: the message(drweb.tmp.nHikrD) sent by [email protected] to [email protected] passed by configuration but the message has
not been checked due to license limitations
May 12 10:19:14 webdesigncharlotte qmail-queue[5824]: scan: the message(drweb.tmp.nHikrD) sent by [email protected] to [email protected] has not been checked due to license limitat
ions

 

[xt881m]

Uninstall the Dr. Web extension or install a licence for it then see how you go.

 

[modronmarch]

It might also be worthwhile to run /usr/local/psa/admin/sbin/mchk --with-spam - it does not take long and may help to sort the issue out.

 

[Eric Johnson]

I uninstalled dr web and it worked. I've been using plesk with dr. web for years. Now, all of a sudden we need a separate license? It would have been nice if Plesk warned me that I was using software without a license, or better yet, it shouldn't have allowed me to use something if I didn't have a license for it.