• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
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URGENT - Cannot Create DB Users

B

Ben_P

Guest
Hello,

I cannot create db users thru plesk for some reason. Its ok for me obviosuly because i can use SSH but my clients cannot.

I tried to add a user "Testuser" password "Testpass" and i got the following error:

Unable to query: Unknown column 'Show_db_priv' in 'field list'
0: /usr/local/psa/admin/plib/database_mysql.inc:2 psaerror(string "Unable to query: Unknown column 'Show_db_priv' in 'field list'")
1: /usr/local/psa/admin/plib/class.DataBase.php3:2 database_mysql->useradd(string "testname", string "testpass", string "plain")
2: /usr/local/psa/admin/htdocs/domains/databases/db_usr_edit.php3:2 database->adduser(string "testname", string "testpass")

If anyboyd knows how to solve it that would be much appreciated, thank you so much.
 
Most likely you use Mysql 4 with old grant tables. Execute the command:

mysql_fix_privilege_tables --user=admin --password=`cat /etc/psa/.psa.shadow`

This should fix your issue.
 
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