Urgent: CP not starting - Error: Cannot load /usr/local/psa/admin/libexec/libssl.so

[sinan616]

Hi There,

I tried to upgrade one of my Plesk server, it is the servert hosting ksa.zajil.com, the upgrade was un-successful due to some reason but after that Plesk is not starting, the mail is still working but see here is what happens when I start psa.


[root@]# /etc/init.d/psa restart

PSA is down, perfoming full restart.

Starting psa-spamassassin service: [ OK ]

Syntax error on line 231 of /usr/local/psa/admin/conf/httpsd.conf:

Cannot load /usr/local/psa/admin/libexec/libssl.so into server: /usr/local/psa/admin/libexec/libssl.so: cannot open shared object file: No such file or directory

/usr/local/psa/admin/bin/httpsdctl start: httpd could not be started

Starting Plesk: [FAILED]

Starting up DrWeb(R) daemon: Dr.Web (R) daemon for Linux/Plesk Edition, version 4.32.2 (2004-11-01)

Copyright (c) Igor Daniloff, 1992-2004

Doctor Web Ltd., Moscow, Russia

Support service: http://support.drweb.com

To purchase: http://buy.drweb.com



Engine version: 4.32b

Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 0

Loading /var/drweb/bases/drw43311.vdb - Ok, virus records: 862

Loading /var/drweb/bases/drw43310.vdb - Ok, virus records: 853

Loading /var/drweb/bases/drw43309.vdb - Ok, virus records: 733

Loading /var/drweb/bases/drw43308.vdb - Ok, virus records: 708

Loading /var/drweb/bases/drw43307.vdb - Ok, virus records: 839

Loading /var/drweb/bases/drw43306.vdb - Ok, virus records: 930

Loading /var/drweb/bases/drw43305.vdb - Ok, virus records: 760

Loading /var/drweb/bases/drw43304.vdb - Ok, virus records: 721

Loading /var/drweb/bases/drw43303.vdb - Ok, virus records: 638

Loading /var/drweb/bases/drw43259.vdb - Ok, virus records: 806

Loading /var/drweb/bases/drw43258.vdb - Ok, virus records: 745

Loading /var/drweb/bases/drw43257.vdb - Ok, virus records: 720

Loading /var/drweb/bases/drw43256.vdb - Ok, virus records: 529

Loading /var/drweb/bases/drw43255.vdb - Ok, virus records: 901

Loading /var/drweb/bases/drw43254.vdb - Ok, virus records: 890

Loading /var/drweb/bases/drw43253.vdb - Ok, virus records: 863

Loading /var/drweb/bases/drw43252.vdb - Ok, virus records: 616

Loading /var/drweb/bases/drw43251.vdb - Ok, virus records: 714

Loading /var/drweb/bases/drw43250.vdb - Ok, virus records: 858

Loading /var/drweb/bases/drw43249.vdb - Ok, virus records: 763

Loading /var/drweb/bases/drw43248.vdb - Ok, virus records: 628

Loading /var/drweb/bases/drw43247.vdb - Ok, virus records: 652

Loading /var/drweb/bases/drw43246.vdb - Ok, virus records: 749

Loading /var/drweb/bases/drw43245.vdb - Ok, virus records: 591

Loading /var/drweb/bases/drw43244.vdb - Ok, virus records: 833

Loading /var/drweb/bases/drw43243.vdb - Ok, virus records: 630

Loading /var/drweb/bases/drw43242.vdb - Ok, virus records: 793

Loading /var/drweb/bases/drw43241.vdb - Ok, virus records: 780

Loading /var/drweb/bases/drw43240.vdb - Ok, virus records: 435

Loading /var/drweb/bases/drw43239.vdb - Ok, virus records: 775

Loading /var/drweb/bases/drw43238.vdb - Ok, virus records: 1011

Loading /var/drweb/bases/drw43237.vdb - Ok, virus records: 656

Loading /var/drweb/bases/drw43236.vdb - Ok, virus records: 850

Loading /var/drweb/bases/drw43235.vdb - Ok, virus records: 1001

Loading /var/drweb/bases/drw43234.vdb - Ok, virus records: 554

Loading /var/drweb/bases/drw43233.vdb - Ok, virus records: 632

Loading /var/drweb/bases/drw43232.vdb - Ok, virus records: 516

Loading /var/drweb/bases/drw43231.vdb - Ok, virus records: 466

Loading /var/drweb/bases/drw43230.vdb - Ok, virus records: 901

Loading /var/drweb/bases/drw43229.vdb - Ok, virus records: 632

Loading /var/drweb/bases/drw43228.vdb - Ok, virus records: 584

Loading /var/drweb/bases/drw43227.vdb - Ok, virus records: 568

Loading /var/drweb/bases/drw43226.vdb - Ok, virus records: 533

Loading /var/drweb/bases/drw43225.vdb - Ok, virus records: 476

Loading /var/drweb/bases/drw43224.vdb - Ok, virus records: 484

Loading /var/drweb/bases/drw43223.vdb - Ok, virus records: 442

Loading /var/drweb/bases/drw43222.vdb - Ok, virus records: 371

Loading /var/drweb/bases/drw43221.vdb - Ok, virus records: 372

Loading /var/drweb/bases/drw43220.vdb - Ok, virus records: 560

Loading /var/drweb/bases/drw43219.vdb - Ok, virus records: 412

Loading /var/drweb/bases/drw43218.vdb - Ok, virus records: 511

Loading /var/drweb/bases/drw43217.vdb - Ok, virus records: 512

Loading /var/drweb/bases/drw43216.vdb - Ok, virus records: 507

Loading /var/drweb/bases/drw43215.vdb - Ok, virus records: 539

Loading /var/drweb/bases/drw43214.vdb - Ok, virus records: 275

Loading /var/drweb/bases/drw43213.vdb - Ok, virus records: 404

Loading /var/drweb/bases/drw43212.vdb - Ok, virus records: 428

Loading /var/drweb/bases/drw43211.vdb - Ok, virus records: 494

Loading /var/drweb/bases/drw43210.vdb - Ok, virus records: 450

Loading /var/drweb/bases/drw43209.vdb - Ok, virus records: 639

Loading /var/drweb/bases/drw43208.vdb - Ok, virus records: 603

Loading /var/drweb/bases/drw43207.vdb - Ok, virus records: 620

Loading /var/drweb/bases/drw43206.vdb - Ok, virus records: 683

Loading /var/drweb/bases/drw43205.vdb - Ok, virus records: 525

Loading /var/drweb/bases/drw43204.vdb - Ok, virus records: 607

Loading /var/drweb/bases/drw43203.vdb - Ok, virus records: 409

Loading /var/drweb/bases/drw43202.vdb - Ok, virus records: 543

Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 51982

Loading /var/drweb/bases/drw43201.vdb - Ok, virus records: 364

Total virus records: 95431

Key file not found!

Plesk authorization failed: HTTP request error [7]

Error: Plesk Software not running.

[FAILED]



Pls can u tell where is the problem and how can I fix it?

How can I fix /usr/local/psa/admin/libexec/libssl.so manually. Pls help.
Regards,

Usman Ghani

 

[ad7742]

Run the command

find / -name 'libssl.so'

(That will do a recursive search of your harddrive and see if it can find that file anywhere).

If it finds the file, take a note of the full path, then change into the /etc/httpd/conf/ directory and edit the file httpd.conf. Find the line that contains the path to the libssl.so file and edit it to contain the correct path.

If you cannot find a line within the httpd.conf file, then it may be within this file:

/etc/httpd/conf.d/ssl.conf

Try looking there.

Hope this helps.