Question User menu missing

[Vikelidis Kostas]

Hello,

I have two accounts in two different Plesk Server. In one of them the "Users" menu is missing.

Compare the following screenshots and you will see what i mean.

"Users" menu is missing:


"Users" menu is present:


Is there any option to enable this menu item?

I have admin access in both servers.

Thanks.

 

[Aleix]

Maybe it's something with the User's permissions?
When the User you created does not have the "Manage users and roles" granted, he will not be able to see the "Users" menu when he logs in

 

[Vikelidis Kostas]

I cannot find any "role management" section in plesk interface. Where can i manage users and roles?

 

[Aleix]

Hi Vikelidis,
My apologies for the delay.

Using your Plesk admin account, just log in -> Hosting Services -> Subscriptions -> example.com


Select the Users option.
There, you will be able to manage the accounts you have


And if you select a user, you will be able to modify his permissions.

Hope this helps!