• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Resolved User unknown in virtual mailbox table

Fantasyprints

New Pleskian
Hi All

I have an issue with email. I setup a domain on Plesk 12 to forward all emails to another external email but nothing was coming through. So I setup a mailbox on the server using the domain name and found all emails were coming into the mailbox generated from the website in question (Magento ecommerce) but not being forwarded. When I try and email from webmail or an email client using the Plesk domain I get below error

Server error: '550 5.1.1 <[email protected]>: Recipient address rejected: User unknown in virtual mailbox table'

This domain can accept emails but not send so believe that is why catchall isn't working. I am novice to Plesk so excuse ignorance.

Paul
 
Back
Top