User with such e-mail address already exists in the system.

[theywill]

I could not find an answer for this on the forum, even though there was a thread with this error.

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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk 10.3.1, CentOS 5.6, 64-bit

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE

When I try to edit the Contact Information for a customer and I use a real email address with a domain within that account, I receive the following error: User with such e-mail address already exists in the system.

ACTUAL RESULT

User with such e-mail address already exists in the system.

EXPECTED RESULT

It should update and use that email address. Obviously, you basically have to use an existing email address, unless you have an external address for the customer.


ANY ADDITIONAL INFORMATION
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Thank you,
James

 

[IgorG]

http://kb.odin.com/en/112032

 

[theywill]

Thanks Igor. I'll give it a try.

This is a real nuisance issue, as it is a problem with every account I've tried so far.

James

 

[kram@]

When is this bug going to be resolved?

 

[IgorG]

When is this bug going to be resolved?

From mentioned KB article:

This incorrect behaviour will be fixed in the one of next Plesk Panel versions.

 

[kram@]

This incorrect behaviour will be fixed in the one of next Plesk Panel versions.

That is a little Vague ... basically means anything from 10.x -- 50.x

 

[IgorG]

Fixed in MU#29 - http://kb.parallels.com/en/113825