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Username authentication problem after upgrade

Discussion in 'Plesk for Linux - 8.x and Older' started by ignus, Dec 1, 2006.

  1. ignus

    ignus Guest

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    It seems that with 8.1 all usernames are case sensitive in all email related authentication. I've tested POP, IMAP, SMTP AUTH and webmail.

    I'm pretty sure it wasn't doing that before.

    Anyone have any idea on how to switch that back to case INsensitive?

    Thanks
     
  2. Hal9000

    Hal9000 Guest

    0
     
    I got plesk 8.0.1 and usernames ARE case sensitive.
    Anyways... email addresses should always be lowercase :p
     
  3. ignus

    ignus Guest

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    I understand the username part, but not the domain part. Ie, before 8.1 if the domain was put in as JoeBob.com you could log in using joebob.com. It's not a huge deal, just a little annoying..

    Thanks
     
  4. nb__

    nb__ Guest

    0
     
    Oh, look closer to Server > Mail > Names for POP3/IMAP mail accounts property
     
  5. wayne@diamatrix

    wayne@diamatrix Guest

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    No luck yet

    Hi NightStorm

    Thanks for the reply, yes I had seen it, problem is, it does not give solutions and the issue should not happen at all.

    Still waiting for SW-Soft to look at ticket 24hrs later http://forum.swsoft.com/images/icons/icon9.gif
    Unhappy

    Thanks

    Wayne
     
  6. ignus

    ignus Guest

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    Sorry, I wasn't very clear. I saw the option in the Server -> Mail area, but that's not the issue I'm talking about.

    before a client could log with with any of these as the username:
    joe@joebob.com
    joe@JoeBob.com
    joe@joeBob.com
    etc

    Now it HAS to match the case of the domain in the system.
    ie, if the domain is JoeBob.com in Plesk, they HAVE to log in as joe@JoeBob.com or it will not work.

    I could understand the usernames being case-sensitive, but domains shouldn't be as joebob.com and JoeBob.com is the same domain name.

    Thanks
     
  7. JDwebsites

    JDwebsites Guest

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    Is this fixed yet?
     
  8. wayne@diamatrix

    wayne@diamatrix Guest

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    Not yet

    Hi There

    Nope, not fixed yet, still waiting

    Any suggestions would be greatly appreaciated

    Wayne
     
  9. Hostasaurus@

    Hostasaurus@ Guest

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    Anyone find a fix for this? Took two servers to 8.1 last night and no one can send now.

    Update: Sorry, I posted on the wrong thread, for me authentication is failing for smtp after the upgrade, usernames have always been case sensitive as far as I know.
     
  10. JDwebsites

    JDwebsites Guest

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    I just upgraded to 8.1.0 and testing this and did not see the problem. They must have fixed it in the hotfix.

    Dean
     
  11. wayne@diamatrix

    wayne@diamatrix Guest

    0
     
    Problem fixed

    Hi Guys

    Once SW-Soft support team tackled the problem they solved it quite quickly, I'm not sure if they have fixed the issue in a hotfix or not.

    I know the next 3 servers I do will be with a bit more research before hand.

    Thank you support for the help in fixing the issue

    Regards

    Wayne
     
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