• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Using BackUpConvert and PleskRestore

E

elconixinc

Guest
Hello,

I have my primary server down. And Iam really worried had a crash problem.

My server had a plesk 7.5.4 backup but we have installed the new one with the 8.2.1.

We converted the backup of the 7.5 using backupconvert utility. It work fined.

But when we try to create the map of the new backu file in pleskrestore in 8.2.1 it send me this error:

# /usr/local/psa/bin/pleskrestore --create-map psa-dump_test.new -map psa-dump_test.new.map
Traceback (most recent call last):
File "/usr/local/psa/admin/share/supervisor/processor.py", line 84, in getStatus
return (None, self.realGetStatus())
File "/usr/local/psa/admin/share/supervisor/processor.py", line 438, in realGetStatus
info = dump_format.readInfo(fh)
File "/usr/local/psa/admin/lib/python/dump_format.py", line 399, in readInfo
xml.sax.parse(fp, i)
File "/usr/lib/python2.3/site-packages/_xmlplus/sax/__init__.py", line 31, in parse
parser.parse(filename_or_stream)
File "/usr/lib/python2.3/site-packages/_xmlplus/sax/expatreader.py", line 109, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/usr/lib/python2.3/site-packages/_xmlplus/sax/xmlreader.py", line 123, in parse
self.feed(buffer)
File "/usr/lib/python2.3/site-packages/_xmlplus/sax/expatreader.py", line 220, in feed
self._err_handler.fatalError(exc)
File "/usr/lib/python2.3/site-packages/_xmlplus/sax/handler.py", line 38, in fatalError
raise exception
SAXParseException: /workdir/restore/dump-plesk.xml:3672:67: not well-formed (invalid token)

So iam very worried as I have 9 hour with my server down and about 100 domains down. So any help is apriacated.

I did a pleskrestore --check-backup and it return:
Backup file is not signed


So Any Help ASAP will be very well recieved.

Thanks
 
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