virtuozzo and plesk access

[neoseeyou]

Hello everybody

First of all sorry for my mistakes i am french ;-) I am web designer/integrator, but a rookie in virtual server and webmastering. I've had the luck (or not^^) to build a website on a 1&1 virtual server. With this offer you have a free domain name, but my client already had one with another registrar so we ve kept this one free. With plesk no problem i have configured the domain and install an cms on it.

On 1&1 panel i had just a defaut domain name.

Yesterday we decided to add another domain name and to used the one delivered with the 1&1 package. Few hours after, i was not able to access plesk or websites thrue http. I thaught it was due to dns propagation, but after 24hours the problem is still remaining. I can connect thrue sftp, ssh and virtuozzo. I tried to restart the slot but no changes. I noticed that httpd is disabled and not able to get it work; same for psa. I try to modify it thrue virtuozzo and ssh.

For httpd it say : Cannot start/stop/restart service: Starting httpd: (2)No such file or directory: httpd: could not open error log file /etc/httpd/logs/error_log.
Unable to open logs.

For psa: Cannot start/stop/restart service: service "psa" status is not "running" after command "start"

I visited in sftp but the logs folder and error log file are missing. I think i have an issue due to httpd and psa are off but your experience and knowledge are more than welcome. I don't want to re initialise the slot completly because i add lots of things on my cms.

I hope i was enaugh clear with my eplanations
THanks you for reading

 

[IgorG]

Have you tried to create thse missing log files and directories?
Also you can try repair your Plesk with bootstrapper repair procedure (use kb and forum search for details).

 

[neoseeyou]

Hello Igor and thank you for your answer.

In fact, the /etc/httpd/logs folder appear as a shortcut (http://imageshack.us/photo/my-images/849/snapcv.jpg/) but don't go anywhere. I must creat the landing directory somewhere but i don't know where exactly.

Yesterday i install again Plesk thrue ssh, all the procedure was done completly but in virtuozzo i have the same prob: not able to open httpd and psa services.

Do you think if i use a incrementiel backup from virtuozzo, it will keep safe my files(cms) and databases (creates thrue plesk)? this point is very important.Do you think this action could solve the problem?

Thanks you

 

[neoseeyou]

i try the # /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair

there is the log report here http://jsfiddle.net/neoseeyou/kpryY/

Thanks