Resolved Web Presence Builder is NOT installed but genarate errors in panel.log

[Schneidi]

Hi,

i found a strange error message in my panel.log and i don't know how long it's exist and it make no issues but i want a clean log file.

Debian 8, 3.16.0-4-amd64 #1 SMP Debian 3.16.43-2 (2017-04-30) x86_64 GNU/Linux

Plesk 12.5: 12.5.30 Update #66

Web Presence Builder is NOT installed but when i check the log file i have this error message:

ERR [panel] Failed to clear sitebuilder session: Failed to connect to sitebuilder - missing or incorrect /usr/local/sb/include/init.php

Due to Web Presence Builder is NOT installed the files are NOT present.

How can i fix that without installing Web Presence Builder, i don't need and want it.

Thank you

regards
Schneidi

 

[IgorG]

Try to fix this issue with the following script:

# for i in `mysql -uadmin -p\`cat /etc/psa/.psa.shadow\` psa -Ns -e "select name from domains"`; do /usr/local/psa/bin/subscription_settings -u $i -max_site_builder 0; done

Perhaps one of subscription has non-zero number of allowed SiteBuilder sites.

 

[Schneidi]

Thank you Igor i will try and comeback with feedback.

Cya
Schneidi

 

[Schneidi]

no changes any other idea ?

regards
Schneidi

 

[IgorG]

But do you have this file /usr/local/sb/include/init.php ?
Also try to use this solution - How to remove Web Presence Builder from Plesk?

 

[Schneidi]

nope due to it was never installed and as i wrote i don't need and want it on my system so the files/folders are not present.

 

[Schneidi]

i have run the command from the link and i will check it.

 

[Schneidi]

Hi,

since i run the command no new entries at the panel.log, iguess it is fixed.

Thank you

regards
Schneidi