• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Webmail can't login due IMAP connection error

JamloMX

New Pleskian
Hi Plesk guys,

Needing your help to figure this problem out.
I've just did a fresh new installation of plesk v12.0.18 running on CentOS 6.6 (Final).
I just found an issue with Email server, is working just fine being use on a email client (send/receive) but it is not accesible via Horde webmail due I got message saying "Error connecting to mail server" after enter valid credentials.

Going deep on this problem I found a couple of threads on this forum saying Postfix /devcom is the best email server solution so I performed corresponding installation instead imap-courrier but does not help, issue persist. I also verify DNS entries, hosts file and also tried with roundcube and still the same cant login with webmail..... still getting same error.

I don't have any antivirus or antispam solution installed yet, also Firewall rules allow traffic on ports 143, 25, 587 and 80.

I ran out of ideas where the problem could be.
 
What exact error message do you have in webmail log?
 
Back
Top