Hi everyone,
Good morning – and sorry again for the confusion yesterday. My clients weren’t very precise in their descriptions and also changed some passwords, which didn’t help.
Here’s the current situation:
- I can now successfully log into all mail accounts.
- Emails can be sent from the server and are also received normally.
However, there’s still one issue I’d like to resolve:
I recently moved my own website onto the same Plesk server that my clients are hosted on. Since then, emails sent to me from this server (from client domains on the same server) are not arriving in my inbox.
The strange part is:
• I can send emails to them, and they receive them just fine.
• My email is hosted externally (via Microsoft Outlook / Exchange).
• There are no bounces, no spam, and nothing in quarantine on either side.
• The mail logs on the server also show the message as successfully delivered.
It’s quite confusing, especially since only emails originating from my own server don’t make it to my external inbox.
Any idea where I could start looking to troubleshoot this behavior?
Thanks in advance!