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Webmail page is blank after Plesk upgrade

R

Robert Liguori

Guest
Symptom: Horde now presents a 'blank page' when trying to access http://webmail.XXXX.net. It appears as if the failures now occur after I intiated the upgrade from Please 8.3.0 to Plesk 8.4.0. Here is the data: (Any help would be appreciated).

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Autoinstaller 3.3.1 (build at 2008-04-07 17:06 svn rev. 95521) started at (timezone EST) Thu Jul 3 13:19:59 2008
Command line args: /usr/local/psa/admin/bin/autoinstaller --enable-xml-output --source-type=plesk --target=/root/psa --select-release-id=PLESK_8_4_0 --notify-email=XXXX --install-component=base --install-component=java --install-component=spamassassin

Try to find rcfile...
Autoinstaller rcfile not found.
Checking hostname is sucessfull.
Opsys detected as: os_name=Linux os_vendor=FedoraCore version=4 arch=i686 environment=vz
Final opsys (with overriding) is: os_name=Linux os_vendor=FedoraCore version=4 arch=i686 environment=vz
Downloading the file products.inf3: 100% done.
Downloading the file plesk.inf3: 13%..20%..30%..41%..51%..61%..72%..100% done.
Downloading the file sitebuilder.inf3: 12%..54%..63%..72%..81%..91%..100% done.
Downloading the file sso.inf3: 11%..24%..37%..51%..64%..78%..91%..100% done.
repository: Get brief packages info for all sources
Checking for installed packages...
Downloading the file PSA_8.4.0/plesk-8.4.0-fc4-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Virtuozzo was detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: open: No such device or address
repository: Get brief packages info for all sources
...
Component plesk/base: mode upgrade, installed=1210770310, available=1210770310
Upgrade component plesk/base from version 8.4.0-fc4.build84080425.21
(upgrade with same license key allowed from component version 8.0)
No keyupdate need for this component
Component plesk/psa-autoinstaller: mode up2date, installed=1207563317, available=
KeyUpdateChecker::doCheck: no components for check key update
repository: Get full packages info for all sources
Retrieving information about the installed packages...
read cache file
Downloading the file PSA_8.4.0/update-rpm-FedoraCore-4-i386/update-8.4.0-fc4-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file PSA_8.4.0/thirdparty-rpm-FedoraCore-4-i386/thirdparty-8.4.0-fc4-i386.hdr.gz: 73%..100% done.
Downloading the file PSA_8.4.0/dist-rpm-FedoraCore-4-i386/build-8.4.0-fc4-i386.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Determining the packages that need to be installed.
skip package 'courier-imap-3.0.8-fc4.build84080425.21.i586' from component base - there is same or newer version of this package is installed (in system courier-imap-3.0.8-fc4.build84080425.21.i586)
...
Warning: unresolved requires 'psa-locale-base = 8.2.0' from psa-8.2.0-fc4.build82070706.15.i586
Warning: unresolved requires 'psa-locale-base = 8.3.0' from psa-8.3.0-fc4.build83071218.20.i586
Warning: unresolved requires 'dummy-fedora-core-4' from dummy-selinux-openvz-1.0-2.noarch
Warning: packages conflict by files detected: package psa-8.2.0-fc4.build82070706.15.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package psa-8.3.0-fc4.build83071218.20.i586
conflict with package plesk-skins-8.4.0-0.95636.noarch
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.2.0-fc4.build82070706.15.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Warning: packages conflict by files detected: package plesk-skins-8.4.0-0.95636.noarch
conflict with package psa-8.3.0-fc4.build83071218.20.i586
both have file /usr/local/psa/admin/htdocs/skins/aqua.compact/css/left/custom.css with different md5 sum.
Check package set before installation
...
Downloading the file PSA_8.4.0/dist-rpm-FedoraCore-4-i386/opt/java/psa-tomcat-configurator-8.4.0-fc4.build84080425.21.noarch.rpm: skipped because of md5 checksum match.
Downloading the file PSA_8.4.0/dist-rpm-FedoraCore-4-i386/opt/mail/psa-spamassassin-8.4.0-fc4.build84080425.21.i586.rpm: skipped because of md5 checksum match.
Downloading the file PSA_8.4.0/update-rpm-FedoraCore-4-i386/psa-pear-1.4.9-20060517.1.noarch.rpm: skipped because of md5 checksum match.
Starting installation of packages
Warning: unresolved requires 'psa-locale-base = 8.2.0' from psa-8.2.0-fc4.build82070706.15.i586
Warning: unresolved requires 'psa-locale-base = 8.3.0' from psa-8.3.0-fc4.build83071218.20.i586
prepareInstallStep: resolve results for package(s):
(s) system_installed_psa-logrotate-3.7-fc4.build84080425.21.i586.rpm
...
(s) system_installed_psa-manual-custom-skin-guide-8.4.0-fc4.build84080425.21.noarch.rpm
(b) /root/psa/PSA_8.4.0/dist-rpm-FedoraCore-4-i386/base/psa-hotfix4-8.4.0-fc4.build84080514.19.i586.rpm
prepareInstallStep: resolve results for package(s):
(b) /root/psa/PSA_8.4.0/dist-rpm-FedoraCore-4-i386/base/psa-8.4.0-fc4.build84080425.21.i586.rpm
(s) system_installed_bash-3.0-31.i386.rpm
prepareInstallStep: resolve results for package(s):
(b) /root/psa/PSA_8.4.0/dist-rpm-FedoraCore-4-i386/base/psa-8.4.0-fc4.build84080425.21.i586.rpm
(s) system_installed_bash-3.0-31.i386.rpm
prepareInstallStep: resolve results for package(s):
(s) system_installed_psa-logrotate-3.7-fc4.build84080425.21.i586.rpm
...
(s) system_installed_zlib-1.2.2.2-5.fc4.i386.rpm
(b) /root/psa/PSA_8.4.0/dist-rpm-FedoraCore-4-i386/base/psa-8.4.0-fc4.build84080425.21.i586.rpm
(s) system_installed_psa-manual-custom-skin-guide-8.4.0-fc4.build84080425.21.noarch.rpm
(b) /root/psa/PSA_8.4.0/dist-rpm-FedoraCore-4-i386/base/psa-hotfix4-8.4.0-fc4.build84080514.19.i586.rpm
Installing the package psa-hotfix4-8.4.0-fc4.build84080514.19.i586, psa-8.4.0-fc4.build84080425.21.i586
package psa-8.4.0-fc4.build84080425.21 is already installed
package psa-hotfix4-8.4.0-fc4.build84080514.19 is already installed
ERROR: Unable to install the requested packages because of package dependency problems.
Warning! Not all packages were installed.
Please check if your system services are operable.
Please, contact product technical support.
-
Plesk autoinstaller.

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Note: PHP 5.2.3 with eAccelerator v0.9.5.1, mysql Ver 14.7, Plesk Autoinstaller 3.3.1
 
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