• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Webmail problem

E

ecja

Guest
Webmail on a new install FedoraCore 3

A fatal error has occurred
DB Error: extension not found
Details have been logged for the administrator
 
Nothing in /var/log/messages

See below for
cat /usr/local/psa/var/log/maillog:

Dec 26 04:11:49 ns1 qmail: 1135588309.751714 new msg 2590975
Dec 26 04:11:49 ns1 qmail: 1135588309.751957 info msg 2590975: bytes 2361 from <#@[]> qp 16734 uid 2522
Dec 26 04:11:49 ns1 qmail: 1135588309.770538 starting delivery 67: msg 2590975 to local [email protected]
Dec 26 04:11:49 ns1 qmail: 1135588309.770668 status: local 1/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.770769 new msg 2590998
Dec 26 04:11:49 ns1 qmail: 1135588309.771785 info msg 2590998: bytes 1275 from <#@[]> qp 16732 uid 2522
Dec 26 04:11:49 ns1 qmail: 1135588309.786539 starting delivery 68: msg 2590998 to local [email protected]
Dec 26 04:11:49 ns1 qmail: 1135588309.786728 status: local 2/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.786792 delivery 67: failure: This_address_no_longer_accepts_mail./
Dec 26 04:11:49 ns1 qmail: 1135588309.787200 status: local 1/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.787305 triple bounce: discarding bounce/2590975
Dec 26 04:11:49 ns1 qmail: 1135588309.787462 end msg 2590975
Dec 26 04:11:49 ns1 qmail: 1135588309.787979 new msg 2590999
Dec 26 04:11:49 ns1 qmail: 1135588309.788203 info msg 2590999: bytes 1810 from <#@[]> qp 16738 uid 2522
Dec 26 04:11:49 ns1 qmail: 1135588309.799529 starting delivery 69: msg 2590999 to local [email protected]
Dec 26 04:11:49 ns1 qmail: 1135588309.799719 status: local 2/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.799783 delivery 68: failure: This_address_no_longer_accepts_mail./
Dec 26 04:11:49 ns1 qmail: 1135588309.800029 status: local 1/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.800110 triple bounce: discarding bounce/2590998
Dec 26 04:11:49 ns1 qmail: 1135588309.800177 end msg 2590998
Dec 26 04:11:49 ns1 qmail: 1135588309.801792 new msg 2590971
Dec 26 04:11:49 ns1 qmail: 1135588309.801960 info msg 2590971: bytes 13956 from <[email protected]> qp 17379 uid 0
Dec 26 04:11:49 ns1 qmail: 1135588309.831609 starting delivery 70: msg 2590971 to local [email protected]
Dec 26 04:11:49 ns1 qmail: 1135588309.831799 status: local 2/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.831863 delivery 69: failure: This_address_no_longer_accepts_mail./
Dec 26 04:11:49 ns1 qmail: 1135588309.832115 status: local 1/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.832192 triple bounce: discarding bounce/2590999
Dec 26 04:11:49 ns1 qmail: 1135588309.832267 end msg 2590999
Dec 26 04:11:49 ns1 qmail: 1135588309.839044 delivery 70: failure: This_address_no_longer_accepts_mail./
Dec 26 04:11:49 ns1 qmail: 1135588309.839623 status: local 0/10 remote 0/20
Dec 26 04:11:49 ns1 qmail: 1135588309.860588 bounce msg 2590971 qp 17788
Dec 26 04:11:49 ns1 qmail: 1135588309.860880 end msg 2590971
Dec 26 04:36:50 ns1 qmail: 1135589810.634421 new msg 2590999
Dec 26 04:36:50 ns1 qmail: 1135589810.634622 info msg 2590999: bytes 14492 from <> qp 17788 uid 2522
Dec 26 04:36:50 ns1 qmail: 1135589810.642127 starting delivery 71: msg 2590999 to local [email protected]
Dec 26 04:36:50 ns1 qmail: 1135589810.642310 status: local 1/10 remote 0/20
Dec 26 04:36:50 ns1 qmail: 1135589810.650401 delivery 71: failure: This_address_no_longer_accepts_mail./
Dec 26 04:36:50 ns1 qmail: 1135589810.650973 status: local 0/10 remote 0/20
Dec 26 04:36:50 ns1 qmail: 1135589810.685260 bounce msg 2590999 qp 18067
Dec 26 04:36:50 ns1 qmail: 1135589810.685558 end msg 2590999
Dec 26 05:01:51 ns1 qmail: 1135591311.349995 new msg 2590975
Dec 26 05:01:51 ns1 qmail: 1135591311.350240 info msg 2590975: bytes 14944 from <#@[]> qp 18067 uid 2522
Dec 26 05:01:51 ns1 qmail: 1135591311.357734 starting delivery 72: msg 2590975 to local [email protected]
Dec 26 05:01:51 ns1 qmail: 1135591311.357928 status: local 1/10 remote 0/20
Dec 26 05:01:51 ns1 qmail: 1135591311.364946 delivery 72: failure: This_address_no_longer_accepts_mail./
Dec 26 05:01:51 ns1 qmail: 1135591311.365524 status: local 0/10 remote 0/20
Dec 26 05:01:51 ns1 qmail: 1135591311.365626 triple bounce: discarding bounce/2590975
Dec 26 05:01:51 ns1 qmail: 1135591311.365780 end msg 2590975
 
I check every thing here but they are ok
http://faq.sw-soft.com/article_50_940_en.html

It is not a password issue it seems, the http://webmail.xxxxxxxx.com gave this error without the horde
A fatal error has occurred
DB Error: extension not found
Details have been logged for the administrator

This what in the var/log/psa-horde

"]
Dec 26 13:21:53 HORDE [emergency] [horde] DB Error: extension not found: mysql, , /var/lib/mysql/mysql.sock, unix, localhost, horde, horde, iOHl4V31zcmHP, utf8, horde, horde.perms, horde_datatree, horde_datatree_attributes [on line 1329 of "/usr/share/psa-horde/lib/Horde/DataTree/sql.php"]
 
Hello, according to Flesk support
the php-mysql rpm package not installed.

Do any one know where to downlaod it and how to installed it

The server has
PHP Version 4.4.1
mysql-4.4.1l
 
I faced the same problem but the instructions http://faq.sw-soft.com/article_50_940_en.html on didn't help.

What I found was that somehow PHP couldn't find the extensions because the directory was not set properly.

On /etc/php.ini, change
extension_dir = "./"
to
extension_dir = "/usr/lib/php4/"

and restart httpd with
service httpd restart

Version information
CentOS release 4.3 (Final)
psa-7.5.4-rhel4.build75050824.12
php-mysql-4.4.2-3.rhel4.art
php-4.4.2-3.rhel4.art
mysql-4.1.18-1.rhel4.art

Hope it helps.
 
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