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WebMail problems

Discussion in 'Plesk for Linux - 8.x and Older' started by valardesign.com, Sep 22, 2007.

  1. valardesign.com

    valardesign.com Guest

    0
     
    Hi,

    We've recently started using Plesk 8.2 as our server and domain management tool.

    Currently I am having trouble setting up the usage of Horde IMP with Plesk. According to the documentation the only thing one needs to do is check the WebMail checkbox under preferences to enable it. Please correct if I'm wrong.

    I've done this, still I'm not able to access horde imp.

    This is getting very frustating, as when I type in http://webmail.valardesign.com all response I get is that the page cannot be found...

    Am I to setup the subdomain webmail myself? As I see it doesn't exist, or is plesk suppose to do this setup itself?
     
  2. lawrencesmit

    lawrencesmit Guest

    0
     
    Create a A record under your domain name DNS settings e.g. webmail.valardesign.com. A 72.167.40.129

    I think this may be the problem.
     
  3. anb_t

    anb_t Guest

    0
     
    The fact is domain name webmail.valardesign.com is not resolved, moreover there is incorrect DNS record for 'webmail.' in DNS zone of valardesign.com:

    Domains -> valardesign.com -> DNS Settings:
    ===================================
    webmail.valardesign.com. 3564 IN CNAME webmail.valardesign.com.
    ===================================

    To resolve the problem you should:

    1. Remove this CNAME record from domain`s DNS zone.

    2. Change to Domains -> valardesign.com -> Mail -> Preferences
    and mark option 'Webmail' enabled.
    This will add the appropriate DNS record to the valardesign.com DNS zone:

    ===================================
    webmail.valardesign.com. A 72.167.40.129
    ===================================

    You should not add DNS record for 'webmail.' manually to DNS zone, Plesk will do this automatically when one enables webmail as advised.

    ./anb
     
  4. lawrencesmit

    lawrencesmit Guest

    0
     
    I should have mentioned that I don't use the PLESK server for DNS... I use DNS Made Easy (www.dnsmadeeasy.com), they offer a brilliant service!
     
  5. anb_t

    anb_t Guest

    0
     
    Re-configure DNS zone of valardesign.com then:

    ===================================
    webmail.valardesign.com. A 72.167.40.129
    ===================================

    The record below is incorrect:

    ===================================
    webmail.valardesign.com. 3564 IN CNAME webmail.valardesign.com.
    ===================================

    it does not do subdomain webmail.valardesign.com resolvable.

    ./anb
     
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