• The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Weird Webmail Login Problem

M

mikelegg

Guest
One of my domains is experiencing a very weird problem when the customer tries to log into Horde.

On one address, they get a "Login Failed" if they select "POP3 Server", but the same login works if they select "IMAP Server".

Conversely, another address on the same domain only allows them to login if they select "POP3 Server" and fails if they select "IMAP Server"!

What the ...?
 
I think that /var/log/atmail/error_log or /var/log/psa-horde/psa-horde.log should be investigated first.
 
I think that /var/log/atmail/error_log or /var/log/psa-horde/psa-horde.log should be investigated first.

It's a Windows box not Linux.

I've switched the domain to use the MailEnable webmail client instead of Horde and that's gotten around the problem for now.
 
Back
Top