• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved What is a License Code?

AnnE

New Pleskian
Hi, I'm trying to contact the Plesk helpdesk via the chat online link, but it's asking me to put in a License Code/key. I don't have one, but I can't get any further to speak to someone. Does anyone have any advice? Thanks.
 
To contact Plesk technical support team, you should enter a license number or key for verification. If you are the partner, you need to select the corresponding option for partners.
If you do not have a license - you are an end-user of a hosting provider or do not have a license at all.
There is no way to contact support without a key. Without a license, you cannot use Plesk.
 
To contact Plesk technical support team, you should enter a license number or key for verification. If you are the partner, you need to select the corresponding option for partners.
If you do not have a license - you are an end-user of a hosting provider or do not have a license at all.
There is no way to contact support without a key. Without a license, you cannot use Plesk.
Thank you. I used the Twitter option to contact, and they've told me where to look for licence code under tools & settings etc.
 
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