Question Where can I set up the Catch all function?

[derahnungslose]

Server operating system version

Debian 11.6

Plesk version and microupdate number

18.0.48

Good evening,

I have a Plesk server running multiple domains. The e-mail mailbox is set up via Roundcube for each domain. A year ago you could set up a catch all function for a specific mailbox somewhere.
Is now no longer possible?

Does anyone have an idea where I can find this nice function?

Plesk Obsidian version 18.0.48
Debian 11.6

Kind regards

 

[Maarten]

Go to Plesk > Tools & Settings > Interface Management > Interface Controls Visibility, disable Hide controls for rejection messages for non-existent mail addresses, and press OK.

 

[JulianDot]

Go to Plesk > Tools & Settings > Interface Management > Interface Controls Visibility, disable Hide controls for rejection messages for non-existent mail addresses, and press OK.

Interface Management is not there anymore in Plesk Web Admin edition ....

 

[Peter Debik]

You can configure catch-all in the "E-Mail Settings" of the domain.

 

[JulianDot]

You can configure catch-all in the "E-Mail Settings" of the domain.

Not possible in Plesk Web Admin edition , not there anymore.

 

[Peter Debik]

E-Mail settings exist in all licences. Are you logged in as "admin"?

 

[JulianDot]

E-Mail settings exist in all licences. Are you logged in as "admin"?

Yes, i am admin.
Email setting exists in all licenses, only the options for What to do with mail for non-existent users * are missing in Web Admin version

 

[scsa20]

Make sure you go to the Interface Management and uncheck the hide bounce controls

Only once that's unhidden is when the bounce controls will show.

 

[derahnungslose]

Make sure you go to the Interface Management and uncheck the hide bounce controls

Only once that's unhidden is when the bounce controls will show.

Thank You!!!!

 

[Peter Debik]

@derahnungslose So you did find it and were able to use the catch-all now?

 

[derahnungslose]

@derahnungslose So you did find it and were able to use the catch-all now?

Yes right.

 

[JulianDot]

Make sure you go to the Interface Management and uncheck the hide bounce controls

Only once that's unhidden is when the bounce controls will show.

Ok, which one is Interface Management ?
Plesk web admin edition

 

[scsa20]

Looks like you might have Restricted Mode enabled. Turn that off by going to Restricted Mode Settings, go to the very bottom and uncheck "Enable Restricted Mode"

Some functionalities are missing in Plesk admin interface

Applicable to: Plesk for Linux Plesk for Windows Symptoms Some functionalities are absent in Plesk interface (Extensions button in the left panel, Subscriptions menu, PHP Settings for a domain,...

support.plesk.com

 

[JulianDot]

Looks like you might have Restricted Mode enabled. Turn that off by going to Restricted Mode Settings, go to the very bottom and uncheck "Enable Restricted Mode"

Some functionalities are missing in Plesk admin interface

Applicable to: Plesk for Linux Plesk for Windows Symptoms Some functionalities are absent in Plesk interface (Extensions button in the left panel, Subscriptions menu, PHP Settings for a domain,...

support.plesk.com

Nope, it was off . and is still off

 

[Peter Debik]

Can you try to set the desired option for a domain via CLI?

Run this command to set Bounce with message option for a domain:
# plesk bin subscription_settings -u example.com -no_usr bounce:"No such mailbox on the server"

Run this command to set Forward to address option for a domain to forward emails to [email protected] address:
# plesk bin subscription_settings -u example.com -no_usr [email protected]

Run this command to set Reject option for example.com domain:
# plesk bin subscription_settings -u example.com -no_usr reject

 

[JulianDot]

Can you try to set the desired option for a domain via CLI?

Run this command to set Bounce with message option for a domain:
# plesk bin subscription_settings -u example.com -no_usr bounce:"No such mailbox on the server"

Run this command to set Forward to address option for a domain to forward emails to [email protected] address:
# plesk bin subscription_settings -u example.com -no_usr [email protected]

Run this command to set Reject option for example.com domain:
# plesk bin subscription_settings -u example.com -no_usr reject

Yes, this is working .

Those CLI stuff i was looking for and can't find them anywhere , thanks a lot, you can make that post pinned

 

[JulianDot]

Just to clarify:
the server in question is an Almalinux 9 LXC with latest Plesk , migrated from Almalinux 8 LXC latest Plesk.

In Almalinux 8 the catchall settings is there, at the domain.
In 9 is not there anymore

 

[Peter Debik]

@JulianDot a colleague of mine has tested it intensively and could not reproduce the issue, neither on Alma 9. He suggested that if your are using a license from a partner, it is possible that your license vendor has modified the interface options. If the issue persists, could you please open a ticket with Plesk support so that it can be checked on your server?

 

[JulianDot]

Ok, i just submited a ticket .

Please ask a support guy to contact me for password

 

[Kaspar]

@JulianDot I think you misunderstood what @Peter Debik meant in his post about opening a ticket with Plesk support. You just submitted a bug report about the issue. That's something different (for reporting bugs). You can contact support and open a ticket via https://support.plesk.com/hc/en-us/requests/new.