In my opinion Plesk 10 is a good product, but too young to be published. The confirmation to this is that the section "Troubleshooting Issues" of this forum is growing and growing every day.
I posted bugs some time ago (the oldest post has 12 days) and still I did not receive neither any useful information on how to solve them nor some help to discover the sources of these bugs. For some of them I had to find a workaround by myself, otherwise I had to stop to work. Actually, I feel abandoned by Parallels.
Furthermore, I encountered some strange problem posting in the forum. I know the forum is moderated, but some "harmless" messages I posted were not published. Some days ago, I contacted the the forum staff to signal this strange behaviour but I'm still waiting an answer.
The question is: where is Parallels? The impression is that Parallels has so much to do that cannot help us to solve bugs related to the new Plesk. Honestly, I don't think this "impression" could lead to something positive.
Please, feel free to add comments to this post that is just a way to communicate my current feelings.
I posted bugs some time ago (the oldest post has 12 days) and still I did not receive neither any useful information on how to solve them nor some help to discover the sources of these bugs. For some of them I had to find a workaround by myself, otherwise I had to stop to work. Actually, I feel abandoned by Parallels.
Furthermore, I encountered some strange problem posting in the forum. I know the forum is moderated, but some "harmless" messages I posted were not published. Some days ago, I contacted the the forum staff to signal this strange behaviour but I'm still waiting an answer.
The question is: where is Parallels? The impression is that Parallels has so much to do that cannot help us to solve bugs related to the new Plesk. Honestly, I don't think this "impression" could lead to something positive.
Please, feel free to add comments to this post that is just a way to communicate my current feelings.