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why inactive domain and not active? please help me

Discussion in 'Plesk 11.x for Windows' started by TakCloud, Jan 30, 2013.

  1. TakCloud

    TakCloud New Pleskian

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    hi
    my domain is inactive in plesk and not active !!
    after click in active to Domain this error : Error: Unable to activate the domain: Either the domain owner or their subscription is suspended.
    please help !
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Location:
    Novosibirsk, Russia
    Try to unsuspend subscription first with something like:

    C:\Program Files (x86)\Parallels\Plesk\bin>domain --webspace-on domain.com

    After that try to unsuspend domain.
     
  3. InderS

    InderS Silver Pleskian

    15
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    Apr 17, 2013
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    Location:
    Nashik
    check if domain owner or customer is suspended.
     
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