• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Why won't email route properly to an outside domain?

M

Mateo1041

Guest
Hi everyone,

I'm hosting a subdomain for a client of mine who hosts the main domain on his server. He is basically routing all IP traffic to me, but only for the subdomain. For example, I host data.domain.com whereas he hosts www.domain.com.

This works great except any time I send him email to [email protected], it is trapped inside my server and he does not receive it. I get the "This address no longer accepts mail." error when attempting to send him email.

I believe this is because in order for me to host the data.domain.com subdomain, I also had to create a www.domain.com parent domain in Plesk. Thus, the mail server thinks [email protected] is on my system instead of on my client's remote www.domain.com server which is where it actually should go.

My question is this: How can I have my mail server not look under my server for www.domain.com before sending mail? All [email protected] email should go to his server instead of mine.

Any help would be appreciated. My client receives and sends email just fine otherwise. The problem is just on my end and affects anyone on my server.

- Matt.
 
Remove his domain name from the /var/qmail/rcpthosts file, also check the virtualdomains file, then restart qmail
 
Back
Top