[Wird Problem] license key created for another product

[LiorM]

Hello,

I'm trying to activate a version 10 TRIAL, installed on win server 2008.

The license key which was sent to my email box is named: ppp_multi_version_unix_key.xml - although i specifically choose the "Get 14-day trial for Windows" when prompt to request a key.

When trying to upload the key, i get this message:
"Error: You are trying to use a license key created for another product. Contact Parallels sales representatives to obtain the proper license key."

I AM able to upload the file to the "Additional license keys" tab, but am still unable to create a domain:
"Error: There are no available resources of this type (clients) left. Requested: 1; available: 0. "

..and also keep getting the notice: "Warning: The product cannot operate yet because there is no license installed. Would you like to evaluate the product for free using a 14-day full-featured trial license?"

btw,
When choosing the UNIX version, still emails the exact same file.

...Would appreciate any lead toward solution.
Thanks!

 

[IgorG]

Did you try contact your sales representative and request windows license version?

 

[LiorM]

Thanks

Thanks for your replay.
I don't not have a sales rep involved with this trial version matter.

Is there a way to obtain the correct version key online?