Wrong Notification of resource

[Frank.P]

Service Plans : Max 5Gb space
Add-on: Unlimited space

I have a domain with 7GB and every day recive an email like this :

The 'domain.com' subscription, owned by user 'Admin', is approaching or already exceeded the resource usage limits:
Web Space: Unlimited / 7249 MB used / Unlimited​

I think plesk need to see the plan and addon to se the correct resource

 

[IgorG]

This looks like a known problem. Have you checked KB - http://kb.odin.com/en/124300 ?

 

[Frank.P]

Thanks, but this isn't a solution. The KB talk about disk space usage reaches in a plan. And my problem is exceeded resource limits because plesk not add the addon to limits of plan to recalculate space.

If I locked subscription and in the future I change any property of Plan, that not change, because is locked.

Thanks, but this isn't a solution. IgoG can you send thus suggestion to developer team.