Your subscription was removed

[BrianZhen]

can you tell me how to setup the subscription.
i had a domain(example.com) that be used for website, then created another domain(example1.com) that just be used for email.
It's easy to creat Email accouts ([email protected],[email protected] ..)
i can log in the website to change password of Email by @example.com, but cannot by @example1.com.
The report is " Error: Access denied: Your subscription was removed".
I found that there is a subscription of example.com .
So can you tell me how to setup the subscription.

 

[abdi]

So can you tell me how to setup the subscription.

Login to your Plesk, navigate to Subscriptions, and click Add new subscription!

 

[BrianZhen]

Login to your Plesk, navigate to Subscriptions, and click Add new subscription!

Can't add new subcription, cause the domain (example1.com) had been created.

 

[updo GmbH]

I have the same problem on Parallels Plesk Panel 11.5 #32 (openSUSE 12.3).

I have a subscription (domain1.tld) with email addresses. And I can log in to the Control Panel with [email protected].
Then I have created another domain (domain2.tld) inside of this subscription, also with email addresss. But I can't log in to the Control Panel with [email protected].
When trying to log in I get following error: "Access denied: Your subscription was removed."

I don't want to create another subscription for domain2.tld, cause it's part of the subscription domain1.tld.

It's obviously a bug, so please fix it.. Thanks!