Recent content by Jay Versluis

I have an issue restoring an FTP backup to another server. I tired this from Plesk Onyx 17.5 to 17.5, as well as 17.5 to 17.8. Both servers run CentOS 7. The subscription has a single WordPress installation on it (no mail), and I'm using WordPress Toolkit on both servers. The restore finishes...

Never mind, it was an issue of an awkward screen resolution: scrolling down under Account Setup did indeed provide me with an Advanced Setup under Windows 10, in which I could provide Windows with the details it needed to connect to Plesk - and to my great surprise and joy, it figured out all...

Can someone help me setup Plesk Mail under Windows 10? I mean the integrated Email client that now comes as part of Windows 10 (Creator's Update 2017). It appears to have been so "dumbed down" that I can't figure out how to setup ports and authentication options anymore. Everything is...

Hello all, I have a rather weird issue with securing mail on a Plesk Onyx system. Recently, my mail certificates expired. So I thought, time to renew it. At first I tried doing this with the same CSR as before, just getting a new certificate and replacing it in Plesk, leaving the CA certs...

Is port 8447 open? It needs to be, otherwise the page can't load.

That still means Plesk needs to send 40 individual emails.

Have you tried restarting MySQL? I believe on Ubuntu it's sudo service mysql restart

It is possible that the outgoing messages limitation isn't letting the email through to 40 users. By default, Plesk lets an account send 10 emails per hour. Check if this feature is active under Tools and Settings - Mail Server.

There are no file size limitations than I'm aware of: anything the file system supports, Plesk will support. So if you have 2TB of storage, and you'd want to upload a 2TB file, you're good to go if you have an EXT3 or EXT4 partition. Beware of upload timeouts though...

I don't think this is a Plesk issue, it's your server's hostname that's not setup. I had this before too, you get CBL blacklisted because the server's name is localhost.localdomain. Spammers often don't change this, either because they're in a hurry or because they don't want to give away their...

Hi Igor, indeed - that's the very TLS test I'm using, and it returns the correct certificate. All tests pass with flying colours. I've tried "plesk repair mail", thanks for the tip! It didn't find any trouble. The problem persists.

Hello abdi! Good call, there's no domain, subscription or subdomain mail.domain.com, but in my testing I have set one up to see if that makes a difference. It did not, I got the same behaviour and subsequently deleted it again. I've also reset the DNS settings to their defaults, just in case...

Hello all, I was working on a Plesk 12.5 server running CentOS 6.7 yesterday. I’ve patched the mail certificates for Courier as outlined in the KB article (https://kb.odin.com/en/1062). This has worked flawlessly many times before on other systems, but not this time. Even though a TLS check...

The KB article didn't work for me, but commenting out those two default statements certainly removed the error message from the logs. Having said that, apart from the error in the logs, I did not have an issue sending or receiving mail on the system (Plesk 12.0 on CentOS 7). It worked fine out...

Could be the fierce firewalld service in CentOS 7. Try disabling it temporarily and see if those websites come alive: systemctl stop firewalld If your sites work with the firewall down, try installing the Plesk Firewall extension and activate it. This will allow Plesk to manage the service and...