• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

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    Apache does not apply .htaccess directives for certain files after migration through Plesk Migrator

    Username: TITLE Apache does not apply .htaccess directives for certain files after migration through Plesk Migrator PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE root@rootsrv2 ~ # plesk -v Product version: Plesk Obsidian 18.0.63.3 OS version: Ubuntu 22.04 x86_64 Build...
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    Issue htaccess header missing

    It's a bug in the migrator extension or Plesk UI, depends on what happens internally... I've tested with a new domain on the old server, just an .htaccess to set headers (X-Custom-Test: * on all requests, X-File-Matched: true inside FilesMatch .png directive), and a dummy PNG. Before migration...
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    Issue htaccess header missing

    I've recently migrated a domain from an old Plesk Host to a newer one, the old Plesk did not use nginx at all. After migration to the new host, I noticed breakage on the site because headers that were supposed to be set server-side via .htaccess were not present anymore. .htaccess sets the...
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    Forwarded to devs Session Idle Time increase has no effect

    Hey, That problem existed on my server back when I didn't have Google Auth installed. Are there any logs or other info that would help confirm this as a bug? Some time-related settings: # ls /etc/timezone 4.0K -rw-r--r-- 1 root root 14 Nov 10 2017 /etc/timezone # cat /etc/timezone...
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    Forwarded to devs Session Idle Time increase has no effect

    TITLE: Session Idle Time increase has no effect PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.8.11 Update #15 Ubuntu 16.04 x86_64 PROBLEM DESCRIPTION: The configured session timeout value (Tools&Settings > Security > Session Idle Time) is not honored. When reloading or...
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    Resolved Is email limit per hour each clock hour or a sliding window?

    For completeness' sake (this is the first result on google for "plesk mail limit sliding window"): From my tests, it looks like a sliding window is used. So: 1. Limits are checked (nearly) real-time 2. That's right 3. That's right I set up a mail address w/ limit of 2 outgoing mails per hour...
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    Resolved LetsEncrypt tries to renew webmail even if not selected

    It was the Subscription Plan causing the LE extension to renew webmail.example.com After de-selecting the "Additional Service", the extension doesn't attempt to issue/renew the webmail certificate. I consider this a bug, since my affected domains have "Secure webmail with Let's Encrypt"...
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    Resolved LetsEncrypt tries to renew webmail even if not selected

    I'm getting email notifications from the Let's Encrypt extension because certain domains could not be secured with LE certificates: Could not issue/renew Let's Encrypt certificates Could not secure domains of MyName Here (login admin) with Let's Encrypt certificates. Please log in to Plesk and...
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    Resolved Change the default location of mailboxes in Debian Stretch

    Mounting a partition at /var/qmail won't affect plesk. You should still stop the mail services before you copy the current content of that folder over to the new partition, so there won't be any inconsistencies during migration. This usecase is basically what mountpoints in linux were designed...
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    Resolved Change the default location of mailboxes in Debian Stretch

    On second thought: Why change the default path anyway? Assuming your goal is to use another partition for the mailbox storage, you could just copy the content of /var/qmail to a new partition using rsync, then mount it at /var/qmail. # rsync -av -A /var/qmail/ /mnt/MailStorage/ # mount | grep...
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    Resolved Change the default location of mailboxes in Debian Stretch

    Hey, you should only have 1 line for each user in /etc/passwd. Delete the first line w/ old path (/var/qmail). I don't know about chcon/seLinux, but I'm sure you'll find an explanation as to what the errors mean when you google them.
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    Issue Disable SPF checks for user/domain/servers

    Can SPF validation by postfix be disabled when receiving mails from a specific server, for a specific email account, or an entire domain of receiving accounts? My problem is that Germany's largest ISP spoofs the sender address when they forward emails. When someone sends a mail from a domain w/...
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    Question Email sender permissions

    Hello, I'm currently exploring Plesk's mail capabilities. I searched for an option to add a "sender address" to individual email accounts of a domain, but couldn't find any. To my surprise, I was able to add a sender address of an existing mail account on the same domain in Outlook, using the...
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    Resolved Umlauts in email address error

    TL;DR Plesk does not support non-ascii chars in email addresses. Please vote here if you think Plesk should support UTF-8 chars in email addresses: Add UTF-8 Support for Email Addresses I just tested: plesk bin mail --rename [email protected] -new öld.example.com returned an error about invalid...
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    Resolved Umlauts in email address error

    Hi, When I try to create an email handle containing umlauts, Plesk shows this error: The specified email address is not valid. You need to specify a valid email address like [email protected]. Why is that? I thought ever since IDN, umlauts and special characters should be supported...
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    Question How to change LetsEncrypt email address for all accounts

    Hey, since this thread was created almost a year ago, I took the opportunity and submitted a Feature Suggestion for the Extension: Let's Encrypt Email Address settings Basically I suggested adding a default email to use with an override setting to always use this address, which would at least...
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    Input Scheduled Backup Settings in Service Plans

    Hey there, I'm missing an option in Service Plans (Hosting Plans, Reseller Plans) to configure Backup Manager Settings. It would be awesome if we could set default values or permissions to have a unified backup strategy. In particular, I'd like to see an option for Scheduled Backup settings in...
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    Question Switch release Tiers

    Thanks for your reply Igor, Sorry if my post was a bit messed up, I should've used "early adopter", "general release" and "late adopter" to avoid confusion. I know downgrades are not possible. Which is why I (tried to :D ) ask about what happens when releases get pushed to the new tiers...
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    Question Switch release Tiers

    BUMP, is anyone familiar with the release process?
  20. S

    Question Switch release Tiers

    Is it possible to switch from "release" to "stable", or from "testing" to "release" tiers? I imagine this would only work when the "more stable" aka older release versions are greater than the currently installed one. For example Plesk 17.5.3 (currently "release" tier) can only be upgraded to...
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