• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Add Smart Update to a Service Plan?

    Not activated for all new installations just the users of a specific plan. I would buy 30 sites of Smart Updates for WPT. If the new customer chooses the 'starter' plan they don't get the Smart Update, if they choose the 'super' plan then they get Smart Update for free. Free meaning it...
  2. F

    Add Smart Update to a Service Plan?

    Can you add Smart Update to a Service Plan so when the customer initially signs up it is automatically activated? I want to offer a plan where Smart Update is automatically included, we would pay for it as part of their plan and not the customer.
    • FutureX
    • Thread
    • smart update wordpress toolkit
    • Replies: 6
    • Forum: WP Toolkit
  3. F

    WPT Smart Update - User Purchase Gives Extension Installation Error

    I just logged in as a customer and attempted to purchase Smart Update as the customer and was shown this error: You do not have permission to install extensions. Please contact your hosting provider. I looked through the permissions and don't see any place to allow it for a customer Thanks!
    • FutureX
    • Thread
    • smart update wordpress toolkit
    • Replies: 3
    • Forum: WP Toolkit
  4. F

    Question Can Plesk send a notification on WordPress Toolkit set installation?

    What I'm looking for is a way to send the user their login credentials when a site has been created after they've initially signed up. Right now in the WHMCS welcome email I add instructions on how to get to their WordPress login credentials but would be great to include all of that in an email.
  5. F

    Wordpress Smart Update on individual customer

    Can you add Smart Update to a subscription package when the customer initially signs up? I want to offer a plan where Smart Update is automatically included, we would pay for it and not the customer.
  6. F

    Wordpress Smart Update on individual customer

    I know this is an old thread but it applies. I just logged in as a customer and attempted to purchase Smart Update and was shown this error: You do not have permission to install extensions. Please contact your hosting provider. I looked through the permissions and don't see any place to allow...
  7. F

    Resolved Nameserver is on Server 1 but hosting clients on Server 2 don't resolve

    I found my answer. I'm using Digital Ocean to handle the DNS. You can setup vanity nameservers so it's your host hame instead of theirs and there is an extension for Plesk to sync the DNS on Plesk with Digital Ocean. It works great and the sync is instant and it's free on DigitalOcean!
  8. F

    Question Can Plesk send a notification on WordPress Toolkit set installation?

    I'm using WHMCS to to manage clients and Plesk to provision. I have a WordPress Toolkit Set that gets installed automatically. That all works great but there is no email notification sent to the client after the WordPress Toolkit Set is installed letting them know how to login to their new...
    • FutureX
    • Thread
    • wordpress wordpress toolkit
    • Replies: 4
    • Forum: WP Toolkit
  9. F

    Question Two plesk servers with same nameservers

    @zodi Did you ever find a solution to this? I'm running into the same situation. Thanks!
  10. F

    Question Best way to manage multiple Plesk server under same brand

    @kevinmamaqi Did you ever find a solution to this? I'm running into the same situation. Thanks!
  11. F

    Resolved Nameserver is on Server 1 but hosting clients on Server 2 don't resolve

    I have 2 servers S1 and S2, I setup a nameserver on S1 myserver1.com and added glue records on Google Domains so I have ns1.myserver1.com and ns2.myserver1.com. There are 2 domains on S1 which resolve fine when I set the custom name servers on Google domains to ns1.myserver1.com and...
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