• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

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  1. Aleksander Prikhozhdenko

    WP-Toolkit update broke permalinks

    So you definitely have to create support request
  2. Aleksander Prikhozhdenko

    WP-Toolkit update broke permalinks

    I suggest to create support request to investigate this issue
  3. Aleksander Prikhozhdenko

    Issue Obsidian 18.0.24 and again the CSS is different…

    Martin, could you please send me the broken version of the skin via the Direct Message?
  4. Aleksander Prikhozhdenko

    Issue Obsidian 18.0.24 and again the CSS is different…

    Hello Martin, Could you please provide the skin to DM to reproduce the issue?
  5. Aleksander Prikhozhdenko

    Resolved PLESK obsidian login form

    Nice, I'm happy that you solved the issue:)
  6. Aleksander Prikhozhdenko

    Resolved PLESK obsidian login form

    Hello, could you please send me Plesk address in Direct message
  7. Aleksander Prikhozhdenko

    Issue what the hell made this skin??

    Could you please take a screenshot?
  8. Aleksander Prikhozhdenko

    Issue Onyx to Obsidian, everything works but extensions and installer.

    Could you please provide me with output of nslookup and curl -I?
  9. Aleksander Prikhozhdenko

    Issue Onyx to Obsidian, everything works but extensions and installer.

    And what about nslookup ext.plesk.com ?
  10. Aleksander Prikhozhdenko

    Issue Onyx to Obsidian, everything works but extensions and installer.

    Hello, could you please make this request from the server: curl -I https://ext.plesk.com/api/v2/packages?platform=unix&version=18.0.20&ai-compatible
  11. Aleksander Prikhozhdenko

    Resolved Assigning email cert locks subscription

    Sorry, I provided the wrong issue ID. The right issue id is EXTSSLIT-598
  12. Aleksander Prikhozhdenko

    Resolved Empty EMail notifications

    Good :-) But a bit strange
  13. Aleksander Prikhozhdenko

    Resolved Empty EMail notifications

    Sorry :-) What about other notifications? Only LE and SSI lt notifications look strange?
  14. Aleksander Prikhozhdenko

    Resolved Empty EMail notifications

    Hello, Could you please show a screenshot with received notification?
  15. Aleksander Prikhozhdenko

    Resolved Assigning email cert locks subscription

    Thank you for the request. We reproduced the issue and created a bug PPP-44575. It is a bug in extension "SSL It"
  16. Aleksander Prikhozhdenko

    Resolved Assigning email cert locks subscription

    Hello, I cannot reproduce this issue. Could you please give me additional details? For example, did you use native Plesk SSL management or something like SSL it or Lets Encrypt?
  17. Aleksander Prikhozhdenko

    Question Apache is down for 5 minutes

    Could you please check /var/log/messages for something related in the night time?
  18. Aleksander Prikhozhdenko

    Issue Plesk not installed but plesk is working fine

    Hello, Could you please send me installer log /var/log/plesk/installer/autoinstaller3.log to PM?
  19. Aleksander Prikhozhdenko

    Resolved Send Mass E-mail 500 Error

    Hello Matthew, Thank you for your report. I reproduced and confirmed an issue. Issue ID is PPP-36491
  20. Aleksander Prikhozhdenko

    Virtual robots.txt in wordpress toolkit...where is it?

    Can you reproduce it at another domain or subdomain? - Install a new WordPress via Toolkit at a new subdomain - Make sure that virtual robots.txt is generated for the new WordPress right after installation, without any plugins
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