• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. V

    Issue Roundcube permission denied caused by SELinux

    I found that after having updated to Plesk Obsidian 18.0.67 (and now to the latest 67 Update 2 as well), Roundcube webmail is showing: When looking at the Roundcube logs, I noticed: tail -n1 -f /var/log/plesk-roundcube/errors [18-Feb-2025 08:51:42 +0000]: <ed2i91dg> DB Error: SQLSTATE[HY000]...
  2. V

    Resolved Roundcube config.local.php not read

    Username: TITLE Roundcube config.local.php not read PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Product version: Plesk Obsidian 18.0.65.2 OS version: AlmaLinux 9.5 x86_64 Build date: 2024/11/22 08:00 Revision: 738ea4038904b53a068e522aa7c64390f4f29d5f PROBLEM...
  3. V

    Resolved PHP Warning: unlink(/usr/local/psa/var/modules/watchdog/report/security_2022-01-31): No such file or directory

    Dear Plesk team, On Jan 29th, I noticed the following cron error: PHP Warning: unlink(/usr/local/psa/var/modules/watchdog/report/security_2022-01-24): No such file or directory in /usr/local/psa/libexec/modules/watchdog/cp/clean-reports on line 11 Today, I received a similar cron error: PHP...
  4. V

    Resolved How to get domain mail service enabled/disabled from Plesk database?

    I'm trying to populate a list of all domains (and aliases) that have the mail service enabled in a script. Though it's possible to walk through domains and domain aliases using plesk bin domain --info example.com | grep -E 'Mail service:\s*On', this is slow and inefficient compared to finding...
  5. V

    Issue WordPress Toolkit vulnerability report unclear

    Dear Plesk team and Pleskians, For one staging website on my Plesk server (Plesk Obsidian) I am getting the following two reports from the WordPress Toolkit extension: website URL filtered WordPress License Manager for WooCommerce plugin <= 2.2.5 - Sensitive Information Disclosure...
  6. V

    Forwarded to devs WordPress Toolkit - Updating website with different WP_CONTENT_URL shows incorrect warning

    Username: Visnet TITLE WordPress Toolkit - Updating website with different WP_CONTENT_URL shows incorrect warning PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.33.0 CentOS 7.9.2009 x86_64 PROBLEM DESCRIPTION When updating a WordPress website that has the...
  7. V

    Forwarded to devs Grafana extension database rights too broad and cannot load unsigned backend plugin

    Username: Visnet TITLE Grafana extension database rights too broad and cannot load unsigned backend plugin PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.33.0 CentOS 7.9.2009 x86_64 PROBLEM DESCRIPTION After having updated Grafana from Plesk's Grafana repo...
  8. V

    Forwarded to devs WordPress Toolkit - PHP warning - Deprecated: implode(): Passing glue string after array is deprecated.

    Username: Visnet TITLE WordPress Toolkit - PHP warning - Deprecated: implode(): Passing glue string after array is deprecated. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.31.1 CentOS 7.9.2009 x86_64 PROBLEM DESCRIPTION Using PHP 7.4.12 as the primary PHP version...
  9. V

    Issue Plesk panel says update available, CLI says server already has the latest version

    Currently running Plesk Obsidian 18.0.27.1, I noticed Plesk panel mentioning the newer 18.0.28, which I found to be released on June 23, 2020. However, if I try to update Plesk using plesk installer update plesk or plesk installer install-panel-updates, the installer says: You already have the...
  10. V

    Forwarded to devs Server backup with important issues incorrectly marked as "minor issues", no notification sent

    User name: Visnet TITLE Server backup with important issues incorrectly marked as "minor issues", no notification sent PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.27.1 CentOS 7.8.2003 x86_64 MariaDB 10.3.23 PROBLEM DESCRIPTION Dear Plesk team, I am performing a...
  11. V

    Issue Server backup with important issues incorrectly marked as "minor issues", no notification sent

    Dear Plesk team, I am performing a migration from Plesk Onyx 17.8 to Plesk Obsidian (18.0.27), both CentOS 7 servers. After checking my scheduled daily full server backups, I found that: 1. A daily notification shows on the Backup Manager page, saying "The backup June 12, 2020 04:02 AM was...
  12. V

    Question Why is PCI DSS compliant Dovecot configuration setting ssl_prefer_server_ciphers to no?

    After enabling PCI DSS compliance for Dovecot with: # plesk sbin pci_compliance_resolver --enable dovecot I noticed the following changes from Plesk's default Dovecot setup: # diff -U0 /root/dovecot/conf.d/11-plesk-security-ssl.conf /etc/dovecot/conf.d/11-plesk-security-ssl.conf ---...
  13. V

    Issue [Watchdog] Update rkhunter to 1.4.6

    The software package Rootkit Hunter (rkhunter), bundled with the Watchdog extension, is still running 1.4.4. As indicated on the post by IgorG on Jul 24, 2017, the last update was over two years ago... Rkhunter 1.4.6 has been released over a year ago (20/02/2018), see changelog. The update...
  14. V

    aum auto-update resulting in /etc/cron.daily/asl: line 95: [: missing `]'

    TITLE: aum auto-update resulting in /etc/cron.daily/asl: line 95: [: missing `]' PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, 17.5.3, CentOS Linux 7.5.1804, 64-bit PROBLEM DESCRIPTION: This is a third-party bug, seemingly caused by an automatic update from ASL's `aum` package...
  15. V

    Issue Event handlers are not being executed

    Product version: Plesk Onyx 17.5.3 Update #47 Update date: 2018/05/10 15:21 Build date: 2017/03/17 16:00 OS version: CentOS 7.4.1708 Revision: 55d1b49a272f44666e1920eca8b6e4da449a38cd Architecture: 64-bit Wrapper version: 1.2 Issue: Event handler do not seem to be...
  16. V

    Issue Change e-mail address does not work

    Changing my e-mail address on the Plesk Forums does not work. How to reproduce: 1. Go to Account > Contact Details 2. Change e-mail address, and enter password, 3. Press 'Save Changes'. An error message in Russian appears, saying "Требуется авторизация" (Authorization required) and a field...
  17. V

    Question How to use Plesk CLI to change 'Default settings for remote access of database users'?

    We would like to change the option "Default settings for remote access of database users" ('Tools & Settings' > 'Database Hosting Preferences') to "Allow local connections only", using Plesk CLI. The following commands do not seem to be the solution: plesk bin server_pref...
  18. V

    Resolved Roundcube not up-to-date on Plesk 12.5

    Plesk 12.5 is using Roundcube 1.2.1, which was last updated on 15 August 2016. An important security update for Roundcube has been released as 1.2.5, see Release Roundcube Webmail 1.2.5 · roundcube/roundcubemail · GitHub Could this update be applied and released for Plesk 12.5 (and up)?
  19. V

    Issue recipient delimiter support in Plesk

    Support for using a recipient delimiter (e.g. $recipient_delimiter in Postfix) with Plesk does not seem to be available yet. This was previously discussed (since 2013) in: Resolved - How to get the recipient_delimiter recognized How can I set it up so I can use VERP with Plesk? Postfix: Not...
  20. V

    /usr/local/psa/bin/php_settings -u reloads PHP-FPM for every subscription

    The command /usr/local/psa/bin/php_settings -u can be used to update PHP Settings for all subscriptions. However, this command seems to reload PHP-FPM for every subscription, which will cause downtime on servers with a larger number of subscriptions. Can this command be modified so that...
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