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Scenario (happened): - You add another domain - You add mail forwarding to the other domain - You delete the other domain Now Postfix tries on every incoming mail to forward it to the no-longer-existing domain. Finally it gives up and sends an error message to the Email sender. This is really...

Hi I wanted to configure external DNS with DKIM but the folder /etc/domainkeys/ doesn't exist. I tried turning off / on DKIM (outgoing) and turning off Plesk DNS but it didn't change. Where else could the domainkeys be located? I searched around on the filesystem but found nothing. Weird. I'm...

Hi there, I needed migrate a whole server via Plesk Migrator. Now the issue arouse that the GMail Android App no longer can see the SPAM folder. It's there in webmail or Thunderbird, it can be accessed just fine. Just no mobile client can see or access it. BTW: Is there an option in GMail...

Specifically we're looking to find out the user on a "Plesk File Server" who performed a specific action. It's listed in the logs with IP address but the user icon only displays the client he/she used (e.g. Mozilla Firefox...). Is the user information stored somewhere?

Here's the protocol: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0% Downloading file products.inf3: 100% was...

Getting error 413 when trying to upload files > 100MB via WebDav to Plesk File Sharing.. Tried to increase limits here: /usr/local/psa/admin/conf/php.ini and restarted Plesk as suggested in a help desk article. Didn't work out. There's also a second issue that we cannot connect to the...

Hi there, would it be possible to get a licence or version of Plesk for Linux without any ongoing cost? It's solely for internal purposes and will be running on a local network. For testing, developing and debugging. Thanks, Manuel.

Since one of the latest updates I'm receiving backup errors on a daily basis. None of the error message claims holds true - backups are created successfully on FTP space. Here's an example error message: Server Plesk entry point: https://...:8443/ The following error occurred during the...

This is more a "how it's supposed to be made" type of question - rather than "how is it done technically". I want a subdomain for mobile devices: m.domain.tld is supposed to deliver the exact same website as domain.tld. I do not want to make a copy of that website. (The programming of the...

Hi! I've been looking to integrate Calender Services and came across Kolab. Seems it's a premium extension, so far so good. But now I'm confused, I came across news articles stating that Plesk is now working actively with Kolab to "provide it for every Plesk user"? On the other hand I came...

My backup space is currently limited so I'm having backups moved from their original FTP-Repo to another location. But everytime I move a "full" backup Plesk will notice and create a new "full" backup - Plesk doesn't know that the full backup still exists only in another location. Can I force...

So I have a Plesk install with a Login at: example.v123.mywebhoster.com:8443 Problem is, I cannot get a cert for that Domain. I want the Login to Plesk here example.com:8443 example.com is registered in Plesk. I never had to change that myself before, cause it was always configured that way...

Hi, I'm getting a daily expiration mail from Let's Encrypt for a while about one Mailserver certificate that is about to expire in couple of days from now. I've been digging a bit but cannot find the cause. As I've read the cert should auto-renew. I've configured logging for the Lets Encrypt...

I created a web server on AWS. I installed Plesk with a Trial licence. I bought a licence. All within the advertised time period. I'm in the process of migrating all my webhosting services to AWS. I've contacted Plesk Sales regarding the 500 AWS credits, They said "contact AWS Sales". I've...

Hi, I've got a webserver set up and running (Ubuntu 16.04 / Plesk 12.5). When I try to connect to Plesk like by typing into the browser mydomain.com:8443 I'm redirected to this: https://ip-xx-xx-xx-xx:8443 (internal IP of my server). That of course doesn't work. When I type in...

Hi there, is it possible to configure IMAP on Plesk so mail clients don't struggle with copying mail to the sent folder using their default settings? Right now I have to explicitly configure every mail client to use ./INBOX/Sent. By default they try to use ./Sent, which works fine on my iMSCP...

Hi! I got a broken backup file, which I can succesfully extract those files from: .discovered -> contains 6 files with size 0kb clients -> the_domain -> all data seems present backup_file_sharing_12345.tgz backup_info_12345.xml backup_keyyxcasdfyv.key_12345.tgz backup_sb_server_12345.tgz...

I try to create new certificates cause I lost my old ones. Either on Website & Domains -> Add SSL certificate or on Plesk -> Tools & Settings -> SSL certificates; if I request a new cert it doesn't show up afterwards in the list. Older certs from a backup do show up in the list. When I try to...

Hi everyone. After a server crash I had to start from blank with Plesk 12 on Ubuntu 14.04. Before I was running Plesk 11.4 on Ubuntu 10.04 Plesk 12 restore of the Plesk 11 backups didn't yet work and I had to restore most things manually ASAP. I got basic web and mail running again, but before...

Hi Guys, I created a backup using the backup manager in plesk panel (~4Gb). When I click the green arrow on the right to download, I get transfered to another page that suggests I should enter a password to protect my backup. No matter if I enter a password or skip this security option, I get...