Resolved IMAP ./Sent instead of ./INBOX/Sent

[ManuelGDot]

Hi there,

is it possible to configure IMAP on Plesk so mail clients don't struggle with copying mail to the sent folder using their default settings?

Right now I have to explicitly configure every mail client to use ./INBOX/Sent. By default they try to use ./Sent, which works fine on my iMSCP server.
E.g. Thunderbird settings.
1. Option (default): "Sent" folder on "[email protected]" <- Doesn't work
2. Option: Other (then select the Sent folder) <- Works
Weiterleitungshinweis

I'd really like the first option to work, but I'm not sure where to start looking.

Thanks,
Manuel.

 

[ManuelGDot]

It's the same also for Drafts as I just found out. This is not very convenient, I'd really like to have it the other way.

 

[ManuelGDot]

I solved this now by adding a new file to /etc/dovecot/conf.d with the content:

namespace inbox {
prefix = INBOX.
}

Not sure if this is the best solution however. Why isn't that the default setting of Plesk / Dovecot like on most commercial mail servers, gmail etc.

What about updates of Plesk, will Plesk remove the file on update or config change?

 

[IgorG]

What about updates of Plesk, will Plesk remove the file on update or config change?

Custom additional configs from /etc/dovecot/conf.d/ directory will not be deleted or overwritten during Plesk upgrade.

 

[ManuelGDot]

As it turned out, although Thunderbird was completely fine with the prefix setting in place, Outlook 2016 still wasn't able to copy mails to the Sent folder. This was the final solution:

/etc/dovecot/conf.d/99-my-settings.conf
namespace inbox {
prefix = INBOX.
mailbox Junk {
special_use = \Junk
}
mailbox Trash {
special_use = \Trash
}
mailbox Sent {
special_use = \Sent
}
mailbox "Sent Messages" {
special_use = \Sent
}
}