• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Franco

    Resolved Failed to start network scripts

    Hello, I am running almalinux 8.10 with Plesk 18.00.66 (the latest, I believe) and I observe the following errors at boot: network[870]: Bringing up interface eno16780032: network[1050]: Error: Connection activation failed: No suitable device found for this connect> network[870]: [FAILED]...
  2. Franco

    Issue Out of memory but plenty of memory

    Hello, I had a very stable system with CentOs 8, but since I have migrated to Almalinux 8 I have had several crashes (average 1-2/month) with php-fpm (8.3) trying to kill itself with OOM signals. I then followed some advice to set vm.overcommit_memory = 2 and a couple of other minor changes...
  3. Franco

    Resolved CentOs2Alma conversion failed - disk space?

    Hello, I used the Plesk provided script to convert my CentOs7.9 VPS to Almalinux, but, after a great deal of conversions and installations, it failed with not enough space, apparently quite a common situation despite having 17GB free on the server. The "troubled area" starts with: ...
  4. Franco

    Question CentOS to Alma conversion - virtualization

    Hello, I am looking at the in place upgrade to AlmaLinux from my CentOs 7.9 VPS. My selinux status is enabled. I read that containers and virtualization are not supported by the Plesk created script. When I check with the systemd-detect-virt I obtain "microsoft". What does that mean? Can I still...
  5. Franco

    Resolved Upgrading to Plesk 18.0.45

    Hello, I am currently running Plesk 18.0.44 #3 and the automatic upgrade to 18.0.45 failed due to the wrong or obsolete MariaDB repository. I am on CentOS 7.9 and my MariaDB version is 10.1. I have seen a few discussions on the topic of upgrading MariaDB, but I remain confused on what to do...
  6. Franco

    Resolved Database server cannot be removed

    Hello, I am in the situation described here: Resolved - Database server cannot be removed What do you do once you have found the ID? You simply delete that row? Is that all? Thanks Franco
  7. Franco

    Issue outgoing mail only, no mailbox

    Hello, I used to simply keep mail deactivated in the subscription mail settings and the outgoing mail messages (such as those originated by forms or wordfence) were regularly sent without any problem. Recently instead I have to activate mail service (which also creates a mailbox, I guess, which...
  8. Franco

    Resolved Large mysql log file

    Hello, I have detected a 545MB file named /var/lib/mysql/bdd_mamps/dcha_ydbs2dn__itsec_logs.ibd What is it, please, and how can I reduce it or eventually purge it? Running latest Plesk Obsidian on CentOS 7.8 Regards
  9. Franco

    Issue Cannot upgrade Plesk - incorrect password

    Hello, I am trying to upgrade from 18.026 to 18.0.27 and at first I had this issue Resolved - Update to Plesk Obsidian 18.0.27 keeps failing, but I could go around it as per suggestion and start the upgrade. However, I then get the following message: Plesk pre-upgrade checking... WARNING...
  10. Franco

    Resolved native plesk mysql password

    Hello, I intended to upgrade my Windows Onyx installation to Obsidian, but the the procedure stopped because the MySQL password is wrong (or does not match something?). I followed this procedure ERROR PleskMainDBException Access denied for user 'admin'@'localhost' (using password: YES) but I...
  11. Franco

    Resolved Plesk Firewall ipv6

    Hello, is it possible to manage ipv6 addresses on the Plesk Firewall interface? I have seen a few posts about the command line firewall, but I am using the tools&setting Firewall panel. I need to enable a specific ipv6 to use SSH. I guess that if I do it on the command line it will be overridden...
  12. Franco

    Issue nrpe - Could not complete SSL handshake

    Hello, in my VPS /var.log.messages I get a lot of error messages of the kind: --vps nrpe[44597]: Error: (!log_opts) Could not complete SSL handshake with x.x.x.x I tried to follow this document NRPE - CHECK_NRPE: Error - Could Not Complete SSL Handshake I perhaps need to recompile it with...
  13. Franco

    Resolved Tables issues after MariaDB crash

    Hello, following a MaraiDB crash (due to temp low memory, not sure why) had several DB errors in /var/log/messages, of the kind: - vps mysqld: 140273982536448 [ERROR] mysqld: Table './table-name/4asx4R_posts' is marked as crashed and should be repaired - vps mysqld: 140273982536448 [Warning]...
  14. Franco

    Resolved Browser caching suddenly disabled

    Hello, back several months ago I was able to set "browser caching" on my websites, but recent checks show that it is disabled (cannot say since when). I looked into this How to enable leverage browser caching for nginx? and just tested a couple of websites to test it, but they remain disabled...
  15. Franco

    Resolved How to enable TLS 1.3

    Hello, now that we have nginx 1.14.1 on our latest Plesk Onyx 17.8.11 I thought I would go ahead and enable TLS 1.3, according to this post: How to enable or disable TLS protocol versions in Plesk for Linux In particular I run the command: - plesk bin server_pref -u -ssl-protocols 'TLSv1.2...
  16. Franco

    Resolved /xovi.sqlite3 large file

    Hello, I discovered I have a 1.5GB xovi.sqlite file on my VPS. Why is that and do I need it? Running Plesk Onyx 17.8.11 Update #28 on CentOs 7.5. Running only WordPress websites. Thank you in advance for your kind explanations. Best regards Franco
  17. Franco

    Issue I can restore files but not the database

    Hello, on the latest Onyx for Windows 17.8.11 on MS Server 2016 and SQL Server 17 I cannot restore the database when making a full restore of a subscription. Only the files are restored. The subscription contains a DNN website. Not sure if that's related but I get the following warning...
  18. Franco

    Resolved Dovecot warnings

    Hello, on Plesk 17.8#8 I have noticed a couple of warnings of the kind (not sure when they started to appear: master: Dovecot v2.3.0.1 (ffd8a29) starting up for imap, pop3, sieve (core dumps disabled) doveconf: Warning: NOTE: You can get a new clean config file with: doveconf -n >...
  19. Franco

    Resolved Scheduled backups have no option for g-drive

    Hello, after upgrading to Plesk 17.8.11 MU#5 I configured the g-drive extension and all look fine for manual backups. However, on the same subscription that work manually, scheduled backups do not have the possibility to use it. Is it a problem of my instance or is it normal instead? On a VPS...
  20. Franco

    Question Plesk installation backup

    Hello, in view of upgrading to Plesk to 17.8 I would like to backup the Plesk installation (but not the entire server) for a potential rollback. What's the way to proceed? I have seen a lot of information on how to backup subscriptions and the entire server, but could not find any mention about...
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