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Plesk was initially created by the ISP with the root user. After the first login, in "Profile & Preference" I changed the username and enabled MFA. Now with this user I can log in to Plesk, but I can still log in with the root user; after that, if I then go to "Profile & Preference" I see the...

On 1and1 Ionos I have: a VPS a domain the DNS management of this domain with the redirect to the VPS The VPS only has IPV4 In the VPS I created a domain as "Blank Website" to then install a web application. I am creating the SSL certificate with Let's Encrypt, but this error appears...

I can't figure out the convention used for Plesk backup, to find the backup of a given day. I asked for a daily incremental backup, with a Weekly Full and rotation of 4 backups. I also didn't understand if it's possible to configure the Full on a given day (with the Free version). This is the...

I have a domain with a Joomla website. It has an SSL certificate provided by the ISP. I have other domains and I would like each of them to point to a page of the first site. These domains must also use SSL. In other words: domain1 = https: //domain1.tld domain2 = https: //domain2.tld ->...

Plesk is configured to allow access only from a static IP. For work reasons, I cannot log in directly from my office, not even remotely, but I urgently need to access Plesk. I cannot access it from the browser or from an SSH session. However, I can access the SSH console of the VPS. How can I...

I need to give an external user FTP access to a domain for temporary maintenance. So, I created the user in the domain, but I wish FTPS was used and not FTP. Also I would like to suspend the user when the job is done without having to remove him, so that I can eventually reactivate him later...

If when creating the Let's Encrypt certificate I assigned the Wildcard SSL/TLS certificate *.domain.tld, why is the subdomain (created after) still considered unsafe? Should a new certificate be created for the subdomain?

I have a VPS with these features: OS: Ubuntu 22.04.2 LTS Plesk Obsidian: Version 18.0.50 Update #2, last updated on Feb 16, 2023 06:25 PM Domain PHP PHP version 8.1.18, run PHP as Dedicated FPM application served by nginx The "Common Apache settings" are all Default At the moment the...

I migrated Plesk from one Ubuntu server to another Ubuntu server using Plesk Migrator. It didn't copy the Roundcube plugins and configuration. Shouldn't they be under /usr/share/psa-roundcube ? Because I can't find them and neither on the old server.

Access via SSH has been configured with a different port than 22. How can I create a Fail2ban Jail to monitor it? Can I copy the one for SSH and edit it?

With Plesk upgrade appeared a message to use admin to login, but there is no admin user. Instead I want to use another user, already present in Linux, to be able to disable access to Plesk with root. Already for SSH I disabled root access and configured to use a key. Can I use this user? And...

In the DNS of the DOMAIN.TLD domain, two A records have been created with the name SERVER1 and SERVER2, associated with two different IP addresses. In "Tools & Settings - General Settings" the servers have the full hostname SERVER1.DOMAIN.TLD and SERVER2.DOMAIN.TLD" On SERVER1 there is also...

Although the firewall has rules for port 22 "Allow incoming from all" I don't have access to SSH with putty. If I disable the firewall, access is allowed instead. This is the screenshot.

oSTicket wants the name of the Inbox folder and the name of a folder where to move emails after the fetch. In "/var/qmail/mailnames/subscription/user/" I don't see a folder for Inbox. In addition, other folders have a dot in front of their name. How should I report them? With or without the...

I have installed OSTickets and am configuring the mail settings. If I save them with SMTP disable, I have no errors. If instead I save them with SMTP enabled and its settings, then I get the error "504 Gateway Time-out" In the SMTP settings I just put the mail domain (domain.tld), port 465...

When installing an application with Softaculous, I get this error: The following errors were found : Required PHP extension not found : bcmath The domain is with php7.4 in fpm and in Tools & Settings / PHP Settings I see that the "bcmath" checkbox is checked. This also applies to other PHP...

For a new VPS, is it better to choose Plesk Obsidian with Debian 10 or Ubuntu 20.04?

Now I have mailboxes created directly in the domain. If my server is stopped, I no longer receive mail. I would like to keep the mailboxes into the mail server of the provider and then "sync" them with my Dovecot server so that I can always use Roundcube. However, if the server is stopped, I...

I have to install several applications that I find both with Git and with Docker. I read all the documentation in Plesk but I can't tell if it's better one or the other, especially thinking about the updates. These are applications developed by others where at most I will make small local...

In which folder is the server certificate? The one created by Let's Encrypt. In the folder /usr/local/psa/var/modules/letsencrypt/etc/live/[domain.tld] there are only the domains, nothing about the server. In the folder /usr/local/psa/var/certificates/ there are files with random name.