• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. T

    Question Is it possible to make ftp/databse for some servicepackages invisible?

    Hi, Is it possible to make ftp/databse for some servicepackages invisible? some customers with ah support package shouldn't have access to the FTP and Database section but i didn't find a way. Thank you!
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    Issue Some problems occurred with the System Updates tool while installing new versions of system packages and third-party components

    Hi, can anybody help me with this message? I get this everyday. Thank you Some problems occurred with the System Updates tool while installing new versions of system packages and third-party components on your server **.de. Please wait for the next automatic update or run the update manually...
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    Issue Problem with Threshhold

    Hi, i have a new testserver installed without any load. what can i do? is it possible to make the swap larger? Thank you Betriebssystem Debian 12.5 Produkt Plesk Obsidian Version 18.0.59 Update #2, zuletzt aktualisiert: 6. März 2024 07:39:15
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    Question Methods for Complete Servertransfer

    Hi, we want to move our Server to another Provider. The last Upgrade installation was a disaster because in the Plesk Backups are many settings not incluceded, also the roundcube settings are not backupped. The Migration Tool cannot Transfer some Settings from Server or Roundcube. What ist the...
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    Question Change Spamlevel on Roundcube global for complete Customer

    Hi, is it possible to change the Spamrate Level global in customer for all users or serverwide for all customers in Plesk? After a Databasechange all Customers are back to default... thank you
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    Issue can't set DNS to my plesk Server

    hi, we moved our server to a new IP, after that it is impossible to set the first NS to ns1.moodymind.de (Domainhoster is INTERNETX) error is " EF02037 Zonen-Transfer (AXFR) konnte nicht vollstaendig durchgefuehrt werden." the Zonetransfer IP is set... anybody some ideas?
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    Resolved Backup error, but plesk say backup success

    Hey, On my new Server i get this error: Beim geplanten Backup sind die folgenden Fehler aufgetreten: pmm-ras failed (Error code = 1): Repository error: Failed to read backup backup_2305301149_2306012237.tar: Import error: Unable to find archive metadata. The archive is not valid Plesk backup...
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    Issue Mail Reject because Poor reputation

    Hey, We have massive Problems After changing Public IP Form our Server moodymind.de 554 Your access to this mail system has been rejected due to the sending MTA's email poor reputation Do you have any Idea what i can do? Thank you
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    Resolved Plesk System Mails in Spam

    Hey, We have the Problem that our systemmails (mailerdaemon) sent to Spam, what can we do? Thank you. Domain is moodymind.de
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    Issue Problem with Mailforwading to extern

    Hello, we have the Problem that we want to Forward a Mail automatically to an extern Mail, But the externel doesnt recieve this Mail. The external had sent us a sheet that they have Set a SPF and we have to set also one. (SRS1 and SRS2, i cant found informations for plesk on web) Is this...
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    Resolved Problem with wordpress sites / wpbakery visual composer

    Hi, we have a problem with our Visual Composer, sometime we can't click on "add" buttons on the visual Composer, this is really weired because it's sometimes and not everytime... anybody an idea?
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    Resolved is it possible to transfer black/whitelists on new Plesk Server

    Hi, we moved to a new server and now the blacklists from our customers are lost. is it possible to copy all? We used the plesk migration tool and made a full backup before without customer data. thank you
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    Resolved Resolution Problem After Servertransfer

    Hi, We Moved our Server to a new IP the transfer is 48 Hours Ago we have the Problem that Some Domains Not resolve on the right ip Like Mode-Grusch.de. Rapfactory.biz works. Same Server Same entries. Anybody ideas? Thank you
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    Resolved webalizer / awstats missing

    Hi, i migrate data from a old plesk server to the new and migrations tool say that webalizer is missing but on new server i can't found the webalizer... what can i do? Thank you Thomas
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    Question Copy System messages to new plesk?

    Hi, is it possible to copy all the translated and changed messages to new plesk? the backup doesn't restore this... i don't understand why plesk doesn't backup all internal things.. best regards thomas
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    Resolved Mails cannot be sent

    Hi, if i try to sent a mail to my new server (dienetzcloud.de). Neither sender Mail Domain or other domains listed on spamhaus (31.25.152.138, 178.20.100.105). if i try to sent a mail from mailserver dienetzcloud.de nothing happens, not error, no mail on reciepient. in plesk holding pattern...
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    Resolved Migrate Roundcube to new Server (with contacts)

    Hi, does everyone know how i can import the contacts from customers to the new plesk server? we have more than hundret customers and the dist upgrade doesnt work... this s*++! really hard :) Thank you for your help!!
  18. T

    Issue problem with maildeliver after migrate server

    Hi, after i migrated our server to the new i can't recieve mails on my account, but mxtoolbox check seems to be okay: https://mxtoolbox.com/SuperTool.aspx?action=mx%3arapfactory.biz&run=toolpage can everybody help me? domain registar says he can detect no problems too. IP is: 31.25.152.138
  19. T

    Resolved Full Backup Restore

    Hi, If i restore a Full backup the changed Customer Messages are not included. Is this not part of the Backup? Thank you
  20. T

    Issue sw-engine.service won't start after dist upgrade to debian 10

    Hi, i hope anyone can help, after dist upgrade the sw engine wont start, if i try to plesk repair web # this is the message: usr/bin/sw-engine: error while loading shared libraries: libcurl.so.4: cannot open shared object file: No such file or directory exit status 127 thank you
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