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The title says it. When I create a subscription which is not under any clients, there is a "Service Plan" option. But it is not there when I create the subscription under a client. Is there a specific reason for that or its just missed? EDIT: Never mind, I needed to choose "Subscription" tab...

I upgraded to 12.5 2 days ago and I no longer could create full server backups. I narrowed down the problem, though. When I create subscription backups some of them created some of them failed. In the logs, error code is 0, which means backup created successfully. Nothing in the backup logs. For...

I was looking forward to the MySQL 5.6 support. I guess you're not considering the option of upgrading MySql 5.6 within the installation in version 12, and we'll have to wait for 12.1 for that?

There are lots of great changes in 12.1 like incremental backup and advanced database functions and also MySQL 5.6 out of the box support. I am curious. It's been like 6 months since the preview is open to the public. Is there a specific date for us to know when it's going to be safe to upgrade...

Now I feel dumb! I figured that DomainKeys headers only added when sending mails to remote servers. I was only trying between two domains which are registered on the same server. Now I am sure that it works and has nothing to do with migrations, or updates :) Hope others who get into this...

Hmmm... What server are you using? If it's a Win2012 R2 box, then you have the "SNI (Server Name Indication)" option. That let's you use multiple SSL certificates (publicly signed or self-signed, doesn't matter) on the same IP address. All you have to do is add your "MailEnable WebMail" site (in...

Will do even better, will take you there! Let's go => http://forum.mailenable.com/viewtopic.php?t=16635

@Cruiser1, the SSL feature is about the SMTP Security, not webmail. That SSL feature that Standart version not supporting is only for creating a secure connection between the MailServer and Client Application. When using webmail, you should secure your Webmail site from IIS. I just tried that...

If using MailEnable, account passwords are stored in plain text on the server (with default configuration). Google that, you'll find it.

Pete, you rock! That bothered me for years, and not even once I thought about the existance of such a feature :D Thanks for the detailed instructions!!!

I have that issue too. My server name appears like the third NS on all the subscriptions. It only appears on the Windows' DNS Manager, though. I cannot see it in the panel. And I can confirm that, this behaviour didn't exist last month. It has something to do with one of the latest microupdates...

Hi, I recently realized that domainkeys headers are not added to mail messages that are generated on our server. We are using MailEnable Enterprise 8.60 (upgraded on the Stardart edition, that is installed with Plesk). I thought the problem could be related with this upgrade and created a new...

On "How to Buy" page, there is a price (15$) for Web Host edition to use on virtual machines. On the same page, when I choose to buy from Parallels, there is not an option for that (for VM license). Where exactly can I order that one? Wouldn't it be nice if you have added that option on your...

I have the exact same problem. Is there a fix for that, yet?

Never mind, solved!

Look at the navigation menu at the left side of the panel. Under Server Management, there is "Tools & Settings", click it. You'll lots of link with headers, find "Security" (It's the first one). Under "Security" header, you'll see "Additional Administrator Accounts" link, there you go.

Hi, I'm am having an interesting issue, here. I have two servers. One of them is a test server on which I have Windows 2012 Std, Plesk 11.5.3 Update#27 and MailEnable Enterprise Premium Demo, and the other is the same configuration and have all my sites and customer informations in it. On the...

Thank you, Igor!

Hi, I am having complains from our clients that their mails are always going to spam folders istead of inbox. I decided to have some tests and find out problems which couse the issue and solve them. We have PTR records correctly, Our IPs and domain names are not listed in any blacklists, And I...

We need to update to Windows Server 2012 R2 as soon as possible. The only thing that ties our hands is the lack of Plesk support for it. Can you tell us how long should we wait for the R2 support, in order to plan our upgrade proccess? Thanks in advance!