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Search results

  1. S

    Can't Backup

    I can't see anything that stands out. Also, can't find anything related to 'backup-subscription' or 'backup-site' I'm probably better off manually transferring everything as this has already taken up 2 full days trying to get a backup. Thanks for your help.
  2. S

    Can't Backup

    Thanks Dmitry, I wasn't sure where the backup log was. Here is the segment with the error: [2015-09-23 09:56:46.716|13208] Debug: EndDomain [2015-09-23 09:56:46.717|13208] Debug: Domain 'xxxxxxxx.co.uk' dump finished [2015-09-23 09:56:46.718|13208] Warning: 2615a312-eb55-405e-a3de-42f4ecbb2d96...
  3. S

    Can't Backup

    Trying to migrate to a new server, can't backup the server or individual domains or even mail configuration/content due to this error: Warning:server "server" Cannot backup domain 'domain.com'[Data at the root level is invalid. Line 4, position 1.] There's not much of a hint at what it could...
  4. S

    Merge all domains to 1 owner?

    I have a temporary but not ideal workaround. I installed FileZilla server and granted credentials to the VHOSTS folder which gives me access to all domains in VHOSTS. This only works because I'm using it as a business server, but if I had actual clients, this would be no good and I would have...
  5. S

    Merge all domains to 1 owner?

    Thanks for your help, Igor. Appreciated as always. I've already got the subscriptions to 1 subscriber, I need to be able to login via FTP and have all of the subscribers domains available.
  6. S

    Merge all domains to 1 owner?

    Hi, I've looked around and can't seem to find a solution. I have 20+ domains that I set up for myself on individual subscriber accounts. I need them all to list in 1 account so that I can login to FTP and have each site listed for a new CMS I'm working on. I managed to get all domains to 1...
  7. S

    FTP Backup Failed - CURL timeout error

    Thanks Igor I have this set to 43200 (12 Hours) the backup takes around 4-6 hours and looks complete but stays on 100%. I've also gone through the Firewall settings on the remote computer.
  8. S

    FTP Backup Failed - CURL timeout error

    Hi I'm having this issue when trying to set automatic backups to a separate server: Just curious as to what has timed out here, would this be the server with Panel on or the external server?
  9. S

    Update Failed 11.5.30

    Quote from Parallels support:
  10. S

    Update Failed 11.5.30

    Still no further along with this issue. Anybody? [EDIT] Just tried to run the updates via command line as per: http://kb.parallels.com/en/9221 with: Output: That looks to me like it's adding an extra \ here: D:\Plesk\\kav\kavsvc.exe as I can't even navigate to it using that unless...
  11. S

    Update Failed 11.5.30

    I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get: I'm not overly familiar with how SSL works. The certificate is installed and works within the Plesk Panel under :8443 but it seems to fail on :8447 via the web interface. If I try and access it...
  12. S

    Panel Broken After Update

    I contacted Fasthosts who contacted Parallels who fixed it. I haven't received any email as to what the problem was. If I do get one, I'll be sure to post it. [EDIT] A KB has been created for this issue: http://kb.parallels.com/120186
  13. S

    Panel Broken After Update

    Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: I initially thought that this could be because I have installed PHP 5.5.8 on the server, but when I went to double check what version Parrallels is using, I see that it is still...
  14. S

    File Upload Issue [PHP INI]

    I'm having major issues uploading files specifically larger than 10MB I'm almost certain the issue is one of two things: 1. File size limit 2. Moving the uploaded file I've done some testing, and I can upload the files perfectly using ASP so this means its a PHP issue. I believe the...
  15. S

    DNS Problems

    Thanks for your help, I'll do what you suggested.
  16. S

    DNS Problems

    I haven't a clue how to do it I've looked at quite a few threads but they are not explained in a way I understand.
  17. S

    DNS Problems

    I've done this and it has now caused a new error... The DNZ zone has been synced to all domains. All domains are working fine, but using MXToolBox I still have issues with the reverse DNS: That happens for all domains. This error only happens for the 1 domain (selecttravelmedia.com):
  18. S

    DNS Problems

    I'm having problems with DNS. I've looked around and found some people having similar issues, but to be honest I'm quite illiterate with Linux servers. Mail is being rejected with error #5.3.0 "Remote host said: 544 mail server permanently rejected message (#5.3.0) Having looked around...
  19. S

    Ban IP From Sending Mail?

    I'm pretty new at managing Linux servers... It appears that the server is being used for spam. I don't really understand what to check. There seems to be a few email addresses in the message which confuses me. I've checked the IP address: 165.228.67.152 which has been reported for...
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